ASHLEY BENTON
Athens,Tennessee
Summary
A highly organized and adaptable individual looking to secure a position in a reputable organization while fully utilizing my leadership, communication, time management, collaboration, and problem-solving skills to make a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
Staffing
Dynasty Spas
08.2023 - Current
- Manage the Indeed account for hiring potential candidates for production
- Review applications/resumes and set up interviews with applicants
- Interview potential employees, administer drug tests, and handle new hire paperwork
- Answer calls or in person questions regarding hiring opportunities
Accounts Receivable
Dynasty Spas
08.2023 - Current
- Input invoices for spa, parts, and cover orders from the Bill of Lading and Ship Summary
- Email and print invoices and credit memos to/for dealers
- Input credit card transactions
- File bank deposits and ship summaries
- Process payments, refunds, and apply credits to customer accounts
- Take deposits to bank and input into system
- Answer phones to direct customers to appropriate department and call dealers to assist with accounts
- Reach out to customers and handle any concerns about their account status
Teller
SouthEast Bank
07.2019 - 08.2023
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts
- Answer the phone to assist customers with account questions or direct them to the correct department
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
- Identify transaction mistakes when debits and credits do not balance and monitor bank vaults to ensure cash balances are correct
- Resolve problems or discrepancies concerning customers' accounts and implement superior customer service at all times.
Teacher
Riceville Elementary School
07.2022 - 11.2022
- Created lesson plans and delivered instruction to third grade students pertaining to Science and Social Studies subject matter.
Dental Assistant
Carter Dental Office PLLC
12.2018 - 07.2019
- Prepare patients and materials, record treatment information in patient records, sterilize or disinfect instruments, expose x-rays, and assist dentist during dental procedures
- Answered phones and scheduled appointments for patients
- This was a temporary fill-in position while another Dental Assistant was out for maternity leave.
Dental Assistant
John F. Young DMD
10.2017 - 12.2018
- Prepare patients, sterilize, or disinfect instruments, set up instrument trays, prepare materials, expose dental x-rays, and assist dentist during dental procedures
- Order and monitor supplies and equipment inventory
- Answered phones and scheduled appointments for patients.
Cashier/Food Preparation
The Dairy Barn
08.2012 - 10.2017
- Prepare ice cream/food items
- Greet customers entering establishments and assist customers by providing information and resolving their complaints
- Receive payment by cash, check, credit cards, and issue receipts, refunds, and change due to customers
Education
Bachelor of Science (B.S.) - Elementary Education
Tennessee Wesleyan University
Athens, TN05.2022
Associate of Science (A.S.) - University Parallel
Cleveland State Community College
Athens, TN12.2019
High School Diploma -
McMinn County High School
Athens, TN05.2014
Skills
- Staffing- Experience reviewing resumes/applications and interviewing candidates, while also maintaining confidentiality with personal information
- Clerical Duties-Experience in answering the phone, scheduling appointments, and addressing customer concerns in different fields of work
- Customer Service-Ten years of customer service experience in a variety of work environments
- Computer Proficiency- Skilled in using Microsoft programs such as Excel and Word Learns quickly and is willing to learn new software/programs
- Creative Problem-Solving Skills- Adaptable to changes, thinks outside of the box, and ultimately seeks out the best resolution
- Leadership/Management Skills- Experience in managing personnel and presenting material/ideas
- Communication/Collaboration- Years of experience collaborating with employers to find solutions that benefit the company
- Time Management- Meets deadlines ahead of time and is well prepared for the day ahead
- Detail Oriented- Highly organized and has experience in strategic planning and program development
- Adaptability- Experience in a variety of careers Open and willing to learn new skills
References
- Alyssa Maddron, 423-435-6294
- Dr. Jason Carter, 423-745-1988
- Crystal Freeman, 423-829-7102
- Dionne Wood, 423-368-6292
Timeline
Staffing
Dynasty Spas
08.2023 - Current
Accounts Receivable
Dynasty Spas
08.2023 - Current
Teacher
Riceville Elementary School
07.2022 - 11.2022
Teller
SouthEast Bank
07.2019 - 08.2023
Dental Assistant
Carter Dental Office PLLC
12.2018 - 07.2019
Dental Assistant
John F. Young DMD
10.2017 - 12.2018
Cashier/Food Preparation
The Dairy Barn
08.2012 - 10.2017
Bachelor of Science (B.S.) - Elementary Education
Tennessee Wesleyan University
Associate of Science (A.S.) - University Parallel
Cleveland State Community College
High School Diploma -
McMinn County High School
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