Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Bernstein

Chesapeake,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Benefits Verification Specialist

Amerisource Bergen/ The Lash Grroup
09.2023 - 06.2024
  • Reviews all patient insurance information needed to complete the benefit verification process
  • Triages cases with missing information to the appropriate program associate
  • Verifies patient-specific benefits and documents specifics for various payer plans, including patient coverage, cost share, and access/provider options
  • Identifies any restrictions and details on how to expedite patient access
  • May include documenting and initiating the prior authorization process, claims appeals, etc
  • Completes a quality review of work as part of finalizing the product
  • Reports any reimbursement trends/delays to management
  • Performs related duties and special projects as assigned.

Administrative Assistant

Town of Surf City
05.2023 - 09.2023
  • Greeted visitors upon arrival and directed guests to appropriate departments
  • Maintained efficient office environment by routing incoming and outgoing mail
  • Handled day-to-day needs and special projects with good multitasking.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.

BARTENDER NA-05

Marine Corps Community Services
04.2020 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Work is performed without close supervision. Responsible for overall operation of the bar. Accountable for receipts and inventory.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Director

Destination Daycare and Preschool
03.2014 - 01.2017
  • Monitored workflow and administrative processes to keep operations running smoothly.
  • Attended approved training and continuing education courses to maintain certifications.
  • Managed program paperwork and child records to comply with state requirements.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Manged accounts payable and Billable
  • Manged payroll
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Stayed current on guidelines to maintain compliant program operations.

Leasing Consultant

Northland Management
06.2013 - 09.2015
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Helped with the the high turn over season
  • Got apartments ready for new tenants to move in
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Assistant Director

Kingdom Care Daycare
09.2006 - 02.2013
  • Managed daily team operations to set and attain overall budgets, schedules and performance standards.
  • Built strong working relationships at organizational levels, establishing trust and credibility with staff and leadership
  • Led team of professionals in special projects and daily operations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees

Education

Administration and Supervision -

Waukesha County Technical College, WI
Waukesha, WI

MedCertify
07.2023

High School Diploma -

Whitnall High School
Greenfield, WI
06.2006

Skills

  • Experienced with Microsoft Excel, Word, and Outlook
  • Experience in complying with government regulations and laws and communicating with government compliance officers
  • Scheduling and coordination
  • Budget management
  • Operations management
  • Schedule coordination
  • Coordinate supplies
  • Balance accounts
  • Multitasking
  • Purchase order processing
  • Payment calculation
  • Processing payroll
  • Statement review
  • Data entry and management
  • Candidate interviews
  • Background checks
  • New hire orientation
  • Maintain employment records
  • Employee training
  • Team supervision
  • Accounts payable and receivable
  • Staff hiring
  • Customer service
  • Accuracy and Precision
  • Policy Interpretation
  • Benefits Explanation
  • Healthcare regulations

Timeline

Benefits Verification Specialist

Amerisource Bergen/ The Lash Grroup
09.2023 - 06.2024

Administrative Assistant

Town of Surf City
05.2023 - 09.2023

BARTENDER NA-05

Marine Corps Community Services
04.2020 - 09.2020

Director

Destination Daycare and Preschool
03.2014 - 01.2017

Leasing Consultant

Northland Management
06.2013 - 09.2015

Assistant Director

Kingdom Care Daycare
09.2006 - 02.2013

Administration and Supervision -

Waukesha County Technical College, WI

MedCertify

High School Diploma -

Whitnall High School

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