Ashley Berry
Las Vegas,NV
Summary
Proven team player with a track record of enhancing safety and customer satisfaction at Amazon, I excel in critical thinking and communication. Demonstrated ability to use heavy equipment and technology efficiently, achieving high customer ratings and improving warehouse operations. Skilled in attention to detail and motivated to exceed expectations without compromising quality.
Overview
3
3
years of professional experience
Work History
FC Associate
Amazon
04.2022 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Kept work areas neat, clean and free from debris.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
DoorDash Driver
DoorDash
05.2021 - Current
- Accept and pick up food orders from local restaurant, ensuring they are correct and packaged properly.
- Use GPS to navigate to both the restaurant and the customers delivery location efficiently.
- Contact customers to conf details, such as delivery instructions or any potential delays.
- Providing a positive experience through professionalism and courtesy is es, as a Dasher directly interact with customers.
- Responsible for keeping their vehicle in good con for safe and reliable delivery.
Uber Partner
Uber Eats
05.2021 - Current
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Education
High School Diploma -
Hesperia Adult School
Hesperia, CA12-2016
Skills
- Critical Thinking
- Attention to Detail
- Customer Service
- Excellent Communication
- Motivated Team Player
- Safety processes and procedures
Timeline
FC Associate
Amazon
04.2022 - Current
DoorDash Driver
DoorDash
05.2021 - Current
Uber Partner
Uber Eats
05.2021 - Current
High School Diploma -
Hesperia Adult School