Ashley Berryhill
Manager Of Implementation & Impact
Portland,OR
Summary
Implementation Manager with 10+ years of experience in project management, instructional design, and team leadership, specializing in implementation, blended learning, and impact-driven program management. Proven expertise in managing cross-functional teams, delivering tailored solutions, and driving client satisfaction.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Manager of Implementation and Impact
GENERAL ASSEMBLY
10.2023 - 10.2024
- Led implementation of high-impact tech learning programs, delivering customized blended learning solutions across 20+ tech portfolios.
- Managed cross-functional teams to align client expectations with learning outcomes, ensuring successful program launches on schedule and within budget.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions reducing time to market by 50%.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Coordinated with IT and Data departments to upgrade technology infrastructure, enhancing operational efficiency and data collection.
Program Manager, Blended Learning
GENERAL ASSEMBLY
10.2022 - 10.2023
- Oversaw design and implementation of blended learning programs, developing and integrating custom trainings to meet department-specific needs.
- Managed wide-scale change across organization while implementing programs with a completely new approach.
- Directed a team of instructional designers, ensuring consistent execution of program goals and timelines.
- Coordinated project timelines and managed resources across multiple departments to deliver scalable learning solutions, reducing delivery costs by 40%.
- Analyzed stakeholder feedback and program data to continuously iterate and improve content delivery, resulting in a 75% increase in participant retention.
Senior Instructional Manager
GENERAL ASSEMBLY
09.2021 - 10.2022
- Developed and facilitated instructional strategies to optimize learning and program execution, mentoring 40+ instructors across tech disciplines.
- Championed global instructional initiatives, leveraging data to prioritize product needs and improve learning solutions across organization.
- Reduced attrition rates by 50% among new teachers by implementing a robust mentorship program that provided support, guidance, and professional growth opportunities.
Academy Director
TONI&GUY HAIRDRESSING ACADEMY
04.2013 - 11.2019
- Managed cross-functional departments to deliver effective instructional programs, ensuring alignment with industry trends and academic goals.
- Spearheaded financial oversight and resource allocation to optimize operations and meet budgetary objectives.
- Hired, supervised and evaluated teaching faculty and support staff.
- Increased enrollment rates by 20% by promoting the Academy through open houses, community events, and targeted marketing efforts.
- Ensured compliance with state education regulations and accreditation requirements through diligent monitoring of policies and procedures resulting in a 100% pass rate.
Director of Education
TONI&GUY HAIRDRESSING ACADEMY
04.2011 - 12.2013
- Led training and curriculum development for Enterprise clients, focusing on innovative techniques and industry best practices.
- Directed wide-scale annual program launches for 500+ employees and Enterprise clients, managing timelines and resources to ensure smooth delivery across all teams.
Skills
Project & Program Management (Agile, Waterfall)
Implementation Strategy & Execution
Stakeholder & Client Relationship Management
Cross-Functional Team Leadership
Process Improvement & Change Management
Budgeting & Resource Management
Risk Mitigation & Problem Solving
Learning & Development Strategy
Product Management
Certification
Product Management Bootcamp- General Assembly
Timeline
User Experience Design Bootcamp- General Assembly
11-2024
Product Management Bootcamp- General Assembly
01-2024
Manager of Implementation and Impact
GENERAL ASSEMBLY
10.2023 - 10.2024
Program Manager, Blended Learning
GENERAL ASSEMBLY
10.2022 - 10.2023
Senior Instructional Manager
GENERAL ASSEMBLY
09.2021 - 10.2022
Academy Director
TONI&GUY HAIRDRESSING ACADEMY
04.2013 - 11.2019
Director of Education
TONI&GUY HAIRDRESSING ACADEMY
04.2011 - 12.2013