Ashley Best
Brooklyn,NY
Summary
Authorized to work in the US for any employer Empathetic, effective and motivated Medical Assistant , combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Proactive Dietary Aide with proven skills and extensive knowledge of food service protocols. Safety-focused with outstanding compassion and attention to detail. Efficient and professional worker dedicated to reliability. Experienced with the rules and regulations governing different types of cargo. Instrumental in keeping operations compliant and cargo moving accurately to final destinations. Adept at maintaining high customer service standards through open communication.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
EXPORT OFFICE AGENT
Lufthansa Cargo
02.2021 - Current
- Processed live animal and perishable shipments in compliance with regulatory guidelines.
- Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
- Verified shipments against documents to maintain accuracy.
- Followed requirements and regulations for dangerous goods handling.
- Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Stayed on top of shipment locations and current status to update offices and customers.
- Provided tracking information to enable clients to monitor progress of shipments.
- Handled pricing and routing for over [Number] international shipments every month.
- Negotiated with carriers to secure best possible rates for clients and control costs.
- Used [Software] tracking spreadsheets to monitor information about customers, shipments and business activities.
- Calculated weight, volume or cost of goods to be moved.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Medical Assistant Student
Mildred Elley
07.2020 - 03.2022
- Served specific meals to patients with special dietary needs.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Positioned patients for optimal comfort prior to procedures.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
Maintenance Associate Lead
Equinox
07.2018 - 03.2020
- Sanitize women locker rooms.
- Clean all exercise equipment including high dusting.
- Works in laundry room folding towels..
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed team of employees, daily progress reports and overall project planning.
- Monitored maintenance scheduling and reported maintenance team information to management.
Cabin Cleaner
JFK AirPort
06.2017 - 11.2017
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
- Reported any suspicious activity, excellent customer service.
- Promoted business by courteous and efficient service.
- Serviced, cleaned, and supplied all restrooms within the planes, gathered and emptied all trash.
- Followed procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and trains, cleaned floors by sweeping, mopping or scrubbing them.
Seasonal Maintenance Worker
NYC Parks and Recreation
10.2015 - 04.2016
- Cleaned parks, playgrounds and surroundings area, sanitized comfort stations and replenished supplies, reported all safety hazards directly to supervisor.
- Painted and removed graffiti from benches, walls playground equipment and comfort stations.
- Swept, raked and collected leaves and debris currently learning horticulture duties, conditioning and preparing soil for planting seeds and bulbs.
- Cleaned green streets and gardens to maintained health of plants.
- Cleared various pathways to ensure proper clearance for patrons.
- Completed small equipment and lawn maintenance training course.
Cashier/Waitress
Magic Soul food
02.2012 - 09.2014
- Provided an unforgettable experience to our guest by ensuring each guest receives VIP service.
- Obtained seafood knowledge that will prepared me for our seafood menu selections.
- Learned the value of the steps of service to ensure a pleasant experience.
- Worked as a team in this high volume restaurant to helped the company grow as a family was our main focus, used the Micros to ring in orders and delivering them piping hot to our guest.
- Answered phone calls, took orders, and prepared items for pick up, catering, and/or delivery.
Seasonal
Albany Avenue Daycare Facility
06.2010 - 09.2010
- Responsible for running the daily activities at the facility.
- Assisted children with homework assignments.
- Supervised and organized educational and recreational activities for children.
- Worked with parents and guardians to promote academic and personal achievement.
- Cooked, prepared, and served nutritious meals and snacks on a daily basis.
- Scheduled and escorted children to various field trips and recreational activities.
- Created a nurturing and loving environment promoting positivity and self esteem.
Education
Associate of Arts - Medical Assisting
Bachelor of Arts - Registered Nursing
01.2023 - 07.2026
Skills
- Patient scheduling
- Stocking supplies
- Documentation procedures expert
- Able to lift [Number] pounds
- Patient feeding
- Organization
- Quality Production
- Customer Satisfaction
- Documentation Preparation
- Customer Loyalty
- Compliance Checking
- Sales Strategies
- Shipment Management
- Calculate Weights
- Goods Clearance
- Inventory Records
- Carrier Booking
- Customs Documents
- Learning Strategies
- Inventory Databases
Timeline
Mildred Elley - Bachelor of Arts, Registered Nursing
01.2023 - 07.2026
EXPORT OFFICE AGENT - Lufthansa Cargo
02.2021 - Current
Medical Assistant Student - Mildred Elley
07.2020 - 03.2022
Maintenance Associate Lead - Equinox
07.2018 - 03.2020
Cabin Cleaner - JFK AirPort
06.2017 - 11.2017
Seasonal Maintenance Worker - NYC Parks and Recreation
10.2015 - 04.2016
Cashier/Waitress - Magic Soul food
02.2012 - 09.2014
Seasonal - Albany Avenue Daycare Facility
06.2010 - 09.2010
Lyons Community High School - ,
Mildred Elley - Associate of Arts, Medical Assisting