Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ashley Betz

Lubbock,TX

Summary

Strategic Marketing Analyst adept in client needs assessment with 10 years of experience. Aptitude for client relationship management to communicate and effectively develop successful marketing initiatives.

Overview

11
11
years of professional experience

Work History

Territory Account Manager

Blackhill Restoration
Lubbock, TX
10.2021 - 10.2023
  • Maintained all sales records and complied with expense budgets.
  • Developed sales plans designed to achieve revenue targets and business objectives.
  • Maximized territory returns by actively pursuing new partnerships and accounts.
  • Supervised success team, operations and resources to deliver profitable growth.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted in the development of promotional materials such as brochures and flyers
  • Developed and implemented marketing strategies to increase brand awareness, engagement and customer loyalty.

Senior Leasing Manager

Greystar Real Estate Partners LLC
Lubbock, TX
02.2019 - 09.2021
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Explained financial requirements and analytical data to potential buyers and sellers.
  • Drafted contracts, purchase agreements, closing statements, and leases.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Oversaw key customer relationships to close strategic opportunities.
  • Trained and mentored new team members to promote productivity, accuracy, and friendly customer service.
  • Conducted market research to identify competitive rental rates in the area.

Store Manager

The Ruffled Cup
Lubbock, TX
01.2016 - 02.2019
  • Strengthened workflow productivity by hiring, managing and developing top talent.
  • Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
  • Collaborated with Owner to recruit and develop personnel and cultivate top performance.
  • Developed and established new relationships to drive company growth.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Front Office Manager

Lubbock Labs
Lubbock, TX
08.2012 - 01.2016
  • Consistently met budget targets and quality standards by proactively leading team members and monitoring operations.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Drove client retention and increased revenue by driving effective customer relationship management protocols.

Education

Some College (No Degree) -

Lubbock Christian University
Lubbock, TX

Skills

  • Employee Coaching and Motivation
  • Documentation and Reporting
  • Training and Development
  • Computer Skills
  • Negotiation and Conflict Resolution
  • Good Judgment
  • Marketing Strategy Development
  • Qualitative Research
  • Google Analytics
  • Marketing Analysis

Affiliations

  • Member, Business Networking International
  • Member, National Association of Women Business Owners

Timeline

Territory Account Manager

Blackhill Restoration
10.2021 - 10.2023

Senior Leasing Manager

Greystar Real Estate Partners LLC
02.2019 - 09.2021

Store Manager

The Ruffled Cup
01.2016 - 02.2019

Front Office Manager

Lubbock Labs
08.2012 - 01.2016

Some College (No Degree) -

Lubbock Christian University
Ashley Betz