ASHLEY BIGGS
Weatherford,TX
Summary
Strategic and results-driven HR professional with 14+ years of experience in talent acquisition, onboarding, training, compliance, and HR analytics. Adept at streamlining HR processes to enhance efficiency, improve employee experience, and drive organizational success. Skilled in leveraging data-driven insights to optimize workforce planning and collaborating with leadership to align HR strategies with business objectives. Passionate about fostering a positive workplace culture, ensuring compliance, and implementing best practices that support both employees and company growth
Overview
8
8
years of professional experience
Work History
HR Generalist
KEG 1 O’Neal, LLC.
02.2024 - Current
- Oversee HR operations for 330 employees across four locations, ensuring compliance with local, state, and federal regulations
- Track and analyze key HR metrics through staffing analytics and recruiter productivity reports to support data-driven decision-making
- Develop and present data visualizations for weekly staffing trends and monthly recruiter performance to enhance workforce planning
- Designed and implemented a standardized pre-onboarding and new-hire orientation process to ensure consistent experience across four Texas facilities and two out-of-state locations
- Conducted weekly training sessions and developed comprehensive training materials for a new HR Business Coordinator at an out-of-state location to ensure consistent onboarding processes
- Managed full-desk recruiting and onboarding, hiring 15–20 new employees per month during peak season (March–September) and 8–10 per month in the off-season, optimizing talent acquisition across four facilities
- Assisted the VP of HR with candidate selection by pre-screening HR Business Coordinators and Director of Finance applicants
- Coordinated the next steps of the interviewing process by organizing and scheduling follow-up interviews via Teams, ensuring a streamlined and efficient hiring process for leadership
- Collaborated with the VP of HR to revise the abbreviated version of the Employee Handbook and Benefits Guide to address the new-hires FAQs during orientation
- Increased employee adoption of Paycom self-service tools by 6% month over month, streamlining HR processes, reducing administrative costs, and optimizing payroll efficiency for significant cost savings
- Assisted the VP of HR with the M365 migration for four Texas locations and attended migration meetings for sister companies
- Streamline recruitment costs by utilizing Paycom for job postings and eliminating duplicate sponsorship expenses in Indeed
- Provide benefits administration support by assisting employees with open enrollment and inquiries via Blue Access for Employers
- Process personnel action forms, performance discussion forms, and terminations to ensure compliance with company policies
- Coordinate and monitor monthly safety training programs via Paycom to ensure compliance and employee readiness
HR Generalist/Recruiter
TexasBank
01.2023 - 07.2023
- Placed candidates at 10 branch locations
- Increased bank staff by 23%, averaging 8-9 candidates monthly
- Trained 15+ hiring managers on how to utilize the ATS system, Paycom
- Provided visual tools and additional refresher training as needed
- Managed and processed background checks via Paycom and over the phone by contacting the candidate's county court and in person, as needed, to obtain the required background check documents
- Implemented new policies for background check procedures
- Worked closely with the IT department to develop and implement system interfaces/integrations
- Assisted in updating and implementing new processes and technology needed at 4 branches to have the virtual new-hire orientation and onboarding process run smoothly
- Processed all transfers, promotions, and rehires per request via Paycom
Associate Vice President
GQR
04.2022 - 07.2022
- Recruited and retained Registered Nurses who specialized in various settings, especially CVORs (Cardiovascular Operating Room), Pediatrics, Neonatal, and Nurse Practitioners
- Cold called and conducted interviews to place RNs and CNAs at healthcare facilities nationwide
- Prepared materials to post positions on various job boards and social media
- Assisted candidates in choosing an assignment best suited to their personal and professional needs
Director of Career Services
Remington College-Online
02.2021 - 04.2022
- Provided leadership and direction for a comprehensive career planning facility with a mission to support the college's students in making informed decisions regarding undergraduate and postgraduate plans by providing resources and opportunities to encourage career exploration and self-assessment
- Built 17 key partnerships within the Pharmacy Technician community, including pharmacy big brands such as Walgreens Pharmacy, Walmart Pharmacy, Winn-Dixie Pharmacy, Sam's Club Pharmacy, University of South Alabama Health Children's & Women's Hospital, Publix's Pharmacy, as well as other locations within states of LA, AL, and TX and six relationships within Memphis, TN medical community (9/2021-10/2021)
- Increased placement in key areas: Criminal Justice (4%), Computer-Aided Design & Drafting (7.5%), Health Information Management (5%), Health Information Technology (12%), Medical Assisting (9%), Medical Office Administration (OL) (4%), Occupation Therapy Assistant (12%), ORM - Organizational Management (6.5%), and Pharmacy Technician (OL) (11%)
- Implemented marketing platform, Red Oxygen texting, for 7 Program Chairs (PCs)
- Trained PCs how to effectively utilize the system to contact students, postgraduates, and professors in their departments
Employment Specialist
Remington College
04.2019 - 02.2021
- Managed the e-certification (Check Your Knowledge and Know Your Knowledge) and Zoom assessments process for all current instructors, faculty, and pending new-hire instructors by providing all assessment results to campus Directors and notifying all candidates of their assessment results
- Processed 150 transcripts and 20 education verification requests weekly for all closed and current campuses as needed
- Managed weekly meetings with campus Deans, Campus Directors, and Career Service Directors to discuss new postgraduate employment rates and potential new-hires for faculty positions
- Provided temporary assistance and training at the Fort Worth campus Career Services department
- Analyzed and maintained weekly reports (General Education Assessment Report, Incomplete Course Grades, and Student Status) for the college Provost
- Assisted the Retention Support Manager (RSM) with all 12 campuses by attending four campus retention meetings weekly, conducting outreach to students facing difficulty, and covering all meetings the RSM could not participate in
- Collected, processed, and reviewed instructor class evaluations for all campuses
Senior Recruiter
TMD Staffing
08.2018 - 02.2019
- Decreased staff turnover by 30% by establishing a permanent on-site office at the client's facility, allowing for employee interaction, and resolving concerns as necessary
- Performed HR audits of employees' personal and medical files
- Investigated on-the-job accidents and formal complaints
- Processed HR safety accident forms promptly for all medical personnel, the contracted employer, and our records
Human Resource Generalist
ROP Lake Granbury Youth Services
05.2017 - 05.2018
- Increased compliance facility-wide by 30% by re-credentialing current staff as needed and ensuring all employee files were complete and organized, granting the HR department a 98% rating during our state audit
- Maintained the recruiting, benefits administration programs, FMLA, and crafted HR policies
- Decreased the number of staff turnovers by 37% by implementing staff interaction and inviting speakers working at the facility to new-hire orientations
- Increased staff by 45% by aggressively sourcing candidates for department managers
- Decreased the overpayment of hourly employees by 26% by implementing a fingerprint timecard system and retraining hourly employees about time management
- Investigated on-the-job accidents and formal complaints
Education
Bachelor of Arts - History
Texas State University
San Marcos, TX05.2010
Skills
- Canva
- Wonderlic
- Paycom
- Google Docs
- Copilot
- Talent pipeline building
- Recruitment analytics
- Open enrollment coordination
- HR policies and procedures
- Onboarding and orientation
- Benefits administration
- Talent acquisition
- Training and mentoring
- Recruitment
Timeline
HR Generalist
KEG 1 O’Neal, LLC.
02.2024 - Current
HR Generalist/Recruiter
TexasBank
01.2023 - 07.2023
Associate Vice President
GQR
04.2022 - 07.2022
Director of Career Services
Remington College-Online
02.2021 - 04.2022
Employment Specialist
Remington College
04.2019 - 02.2021
Senior Recruiter
TMD Staffing
08.2018 - 02.2019
Human Resource Generalist
ROP Lake Granbury Youth Services
05.2017 - 05.2018
Bachelor of Arts - History
Texas State University
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