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Open to workDesired Job Title
Beverage Sales RepresentativeCustomer Service RepresentativeSpecial Needs TeacherSpecial Needs NannyWork Type
Full TimeLocation Preference
HybridOn-SiteLocation: Detroit, MI
Open to relocation: Yes
Open To Work
Hi, I’m
Ashley Biondi
Ready to Rock
Detroit,MI
Work Preference
Summary
Results-driven professional with experience in education, property operations, community advocacy, and customer service. Reduced vacancies, increased leases, and lowered household costs. Supported student learning through evidence-based instruction, IEP support, and positive behavior systems. Known for clear communication, collaboration, and practical problem solving.
Overview
14
years of professional experience
Work History
Oak Park High via Superior Employment Oak Park, MI
9th Grade Special Education Teacher
08.2026 - Current
Job overview
- Instructed special education classes using evidence-based practices.
- Utilized technology resources such as online programs and assistive devices.
- Participated in adapted physical education activities with students to encourage overall health and instill positive routines.
- Identified learning needs of students with disabilities and implemented appropriate interventions.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Implemented behavior management systems that promote positive behaviors.
- Assisted in the development of IEP goals based on data analysis.
Superior Employment ServicesTroy, MI
Substitute Teacher, K-12
05.2026 - Current
Job overview
- Supported engaging lessons for diverse K-12 student groups.
- Adjusted teaching approaches for varied learning styles and student needs.
- Partnered with teachers to build and deliver lesson plans that increased student engagement.
- Redirected behavior and adjusted activities to manage student conduct.
- Monitored students during lunch, recess, and other non-classroom activities for safety.
- Shared clear feedback with teachers on behavior and performance to guide instructional changes.
- Guided class discussions that built critical thinking and student inquiry.
Family EmployedDetroit, MI
Household Manager
11.2014 - 05.2026
Job overview
- Coordinated complex schedules for multiple individuals, ensuring consistent attendance and effective use of Google Calendar and Teams integration.
- Maximized monthly buying power while minimizing costs (by 18%) using Excel and Slack as proficiency tools.
- Streamlined management of inventory and supplies through mental, digital, and tactile systems.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
Almaville FarmsSmyrna, TN
Interim Property Manager
08.2016 - 01.2017
Job overview
- Reduced vacancies by half, in six months by implementing a hybrid use of both YARDI and MRI (similar to IRI data, but for Multifamily Housing) to collect market data, reveal shifts, and inform planning.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Engaged prospective tenants and promoted available properties through social media platforms, including Twitter (now "X"), Instagram, and Facebook.
- Gained insights on emerging technologies in property management by attending industry conferences and events.
Almaville FarmsSmyrna, TN
Sales and Leasing Specialist
01.2016 - 08.2016
Job overview
- Curated and hosted Macallan tasting event, resulting in 30% increase in leases during down-trending season.
- Cultivated relationships with tenants, vendors, and teammates to improve tenant retention and satisfaction.
- Streamlined monthly sales activity and customer feedback reports using Microsoft 365 Apps to provide actionable insights.
Hotel TonightNashville, TN
Customer Service Ace-Remote
02.2013 - 01.2015
Job overview
- Provided user support and feedback to contribute to scale-up of innovative mobile app.
- Enhanced user interaction during scale-up of major tech startup through growth hacking skills and customer-centered knowledge.
- Facilitated cross-functional collaboration and communication using tools like Slack and Asana.
Loews HotelsNashville, TN
Hospitality Sales Coordinator
12.2012 - 02.2013
Job overview
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Recognized for being in the top 5% of sales at Lowes Miami.
- Awarded Top 10% Sales Lowes Coronado
Education
Oakland Community CollegeBloomfield Hills, MI
Associate of Science from Paralegal Studies
12-2027
University Overview
Thomas Dale High SchoolChesterfield, VA
High School Diploma
05-2002
University Overview
James Madison UniversityHarrisonburg, VA
from English Language and Literature
University Overview
Completed Coursework
Skills
- "Business to Community" relationship building
- Document review/accuracy auditing
- Proficient in Microsoft 365 CoPilot & Google Gemini
- Social skills training
- Instructional strategies
- Conflict resolution techniques
- Literacy intervention
- Increasing unit sales
- Brand storytelling
- Customer care and post-sales sup
- Team leadership
- Life skills instruction
- Behavior modification
- De-escalation techniques
- Instructional adaptation
- Differentiated instruction
Activities
Activities
- University Preparatory Academy- Volunteer
- Detroit Preparatory Academy- Volunteer & Community Advocate
- Birdie's Bookmobile-Boardmember
- Palmer Preparatory Academy-Volunteer
Timeline
9th Grade Special Education Teacher
Oak Park High via Superior Employment
08.2026 - Current
Substitute Teacher, K-12
Superior Employment Services
05.2026 - Current
Interim Property Manager
Almaville Farms
08.2016 - 01.2017
Sales and Leasing Specialist
Almaville Farms
01.2016 - 08.2016
Household Manager
Family Employed
11.2014 - 05.2026
Customer Service Ace-Remote
Hotel Tonight
02.2013 - 01.2015
Hospitality Sales Coordinator
Loews Hotels
12.2012 - 02.2013
Oakland Community College
Associate of Science from Paralegal Studies
Thomas Dale High School
High School Diploma
James Madison University
from English Language and Literature