Ashley Birney
Elkton,MD
Summary
Detail-oriented Quality Control Technician with expertise in identifying and resolving quality issues. Proven ability to collaborate effectively with production teams, ensuring adherence to regulatory standards and enhancing product integrity. Maintains accurate records and communicates findings to management to support continuous improvement.
Overview
23
23
years of professional experience
Work History
Senior Quality Control Technician
Terumo Medical Corporation
Elkton, Maryland
11.2025 - Current
- Identified quality problems and recommended solutions.
- Analyzed test results to ensure adherence to regulatory standards.
- Maintained accurate records on product inspection results and reported findings to management team.
- Conducted tests on product samples and recorded results.
- Collaborated with production teams to address quality issues effectively.
- Participated in technical trainings and workshops to improve skill set and boost overall knowledge.
Quality Control Technician 2
Terumo Medical Corporation
Elkton, MD
03.2023 - 11.2025
- Conducted inspections on medical devices to ensure compliance with quality standards.
- Utilized inspection tools to identify defects and ensure product integrity.
- Documented inspection results and reported findings to the quality assurance team.
- Collaborated with engineering teams to address quality issues and implement solutions.
- Conducted tests on product samples and recorded results.
- Performed visual and dimensional inspections on manufactured parts.
- Identified quality problems and recommended solutions.
Utility 1
Terumo Medical Corporation
Elkton, MD
06.2021 - Current
- Documented production information using MES and collaborated with supervisor to address issues.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Conducted training sessions for 10 individuals on operating various machines.
- Resolved MES-related issues in collaboration with colleagues to maintain operational efficiency.
- Has learned various procedures throughout the IK department.
- Sorted product components on machine to maintain maximum organization and productivity.
- Performed quality testing on finished products.
- Inspected manufacturing processes to verify compliance with quality standards.
Self-Employed Nanny
Amy Herrmann
Newark, DE
05.2018 - 06.2021
- Maintained a child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
- Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Performed light housekeeping duties, including preparing nutritious meals, cleaning laundry, tidying bedrooms, and sanitizing play areas to ensure a healthy and organized environment.
- Regulated children's schedules to balance rest, learning and play.
- Encouraged safe, positive behavior by redirecting children towards constructive activities.
- Planned excursions to promote physical development and provide children with stimulating, educational experiences.
- Provided safe transportation to and from activities and events.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Scheduled periodic appointments for doctor, dentist or haircut services.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Administered medication and minor first aid to sick and injured children.
- Oversaw children's activities to ensure safety during parental absences. during parental absences.
- Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Prepared simple meals and snacks and fed children.
Department Manager
Walmart
North East, MD
06.2008 - 07.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with staff to enhance customer satisfaction, streamline procedures, and contribute to bottom-line profitability.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Cultivated empowering culture that enabled employees to meet customer needs with minimal oversight.
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
- Coached, trained and mentored new team members and manager trainees.
- Delegated work to staff, setting priorities and goals.
- Balanced workloads to meet targets without overtaxing employees.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce overstock.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Utilized excellent math skills to maintain accurate inventory levels.
- Treated associates with fairness and respect, providing recognition of accomplishments.
Quality Control Inspector
Burris Logistics
Elkton, MD
03.2006 - 09.2006
- Inspected pallets for order accuracy, ensuring correct fulfillment to enhance customer satisfaction.
- Documented nonconformities and recommended techniques for timely resolution to maintain quality standards.
- Trained new employees on company procedures and job expectations to ensure alignment with quality control protocols.
Photo Lab Specialist
Walmart
Elkton, MD
05.2005 - 06.2006
- Operated and maintained photograph processing equipment, ensuring quality and timely production of photographic hard copies.
- Oversaw lab printer and photo processing equipment maintenance, ensuring reliability and optimal performance.
- Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
- Manipulated digital images through advanced computer skills, including video editing and image retouch and design and owned technical quality of final output.
- Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
- Received and processed face-to-face and online orders for photo prints and specialty items.
- Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Trained and guided employees on how to correctly process payments, print photos and merchandise products.
- Ordered all photo laboratory supplies, including toner, ink and paper, so that inventories were always maintained.
Cashier
McDonald's Restaurant
North East, MD
09.2003 - 06.2005
- Operated cash register, collected payments and provided accurate change.
- Received payments for food and issued receipts.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted customers in locating products, answering inquiries, and providing tailored product recommendations.
- Collaborated with front-end staff to enhance customer service experience.
- Trained new team members on cash register operations, stock management, and customer service best practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Cleaned counters thoroughly to ensure a hygienic workspace. and conveyor belt to remove debris and maintain cleanliness.
- Wrapped purchased items carefully to prevent damage during transport. and bagged purchases properly to prevent merchandise breakage.
Education
High School Diploma -
North East High School
North East, MD06-2004
Skills
- Quality Inspections and Reporting
- Manufacturing inspection
- Defects Identification
- Defect analysis
- Test procedures
- Test optimization
- Finished goods inspection
- Documentation Ability
- Production Processes Knowledge
- Material Handling
- Assembly Procedures
- Safety Standards Compliance
- Detail orientation
- Following Instructions
- Team collaboration
- Effective communication
- People-oriented
- Defect analysis
- Attention to detail
- Educational support
- Childcare Techniques
- Finished goods inspection
Timeline
Senior Quality Control Technician
Terumo Medical Corporation
11.2025 - Current
Quality Control Technician 2
Terumo Medical Corporation
03.2023 - 11.2025
Utility 1
Terumo Medical Corporation
06.2021 - Current
Self-Employed Nanny
Amy Herrmann
05.2018 - 06.2021
Department Manager
Walmart
06.2008 - 07.2014
Quality Control Inspector
Burris Logistics
03.2006 - 09.2006
Photo Lab Specialist
Walmart
05.2005 - 06.2006
Cashier
McDonald's Restaurant
09.2003 - 06.2005
High School Diploma -
North East High School