Ashley Bisig
Oregon,MO
Summary
Demonstrated success in managing a high workload in dynamic environments. Very committed to my work and very reliable. Great at completing tasks and making the day enjoyable in stressful situations. Authorized to work in the US for any employer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Holt County Prosecuting Attorney
12.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with data entry and management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Front Desk Receptionist
MTI Security
03.2022 - 08.2022
- Schedule service calls
- Assist customers with billing
- Deposit
- Create invoices
- Create new customer profiles
- Filing.
Co-Manager
Andrew County Mutual Insurance
05.2021 - 10.2021
- Answering telephones and emails
- Assist customers with questions regarding their policy
- Payroll
- End of month processing
- Taking deposits to the bank
- Processing policy payments
- Filing
- Assisting customers with getting into contact with an agent
- Assisting customers when they come into the office
- Booking rooms for conferences
- Preparing for documents for board meetings
- All clerical work
- Paying bills for company
- Billing for customers.
CNA
Oregon Care Center
08.2020 - 11.2020
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures
- Adhere to local, state and federal laws, regulations and statutes
- Maintain detailed and complete records of health care plans and prognoses
- Observer patient responses and input updates into the computer system
- Establish relationships with patients, caregivers and health care professionals to promote patients' personal care plan
- Provide continual advocacy for patients' welfare, rights and needs
- Monitor fluid intake and output
- Follow safe lifting techniques
- Turn and position patients to maintain comfort and minimize problems
- Report any unusual circumstances in the patients' condition or environment
- Adhere to local, state and federal laws, regulations and statutes
- Answer call lights and aided in patient comfort and safety
- Support patients' daily living needs.
Teller
Home Exchange Bank
04.2020 - 08.2020
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs maintain accounts and open new accounts
- Research and resolved customer issues on personal savings, checking and lines of credit accounts
- Balanced daily cash deposits and vault inventory with zero error rate
- Provided every customer exceptional service levels by remaining friendly and professional during every transaction
- Assisted customers open and close accounts
- Completed comprehensive tasks by implementing customer service initiatives audit
- Liaised between bank branches regarding best practices and operations
- Verified amounts and high integrity of ever check or fund transfer
- Delivered prompt, accurate and excellent customer service
- Maintained confidentiality of bank records and client information
- Kept an accurate Teller drawer to handle all customer bank transactions
- Warmly welcomed customers.
Personal Banker
UMB Bank
10.2019 - 03.2020
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
- Oversee the flow of cash or financial instruments
- Review collection reports to determine the status of collections and the amounts of outstanding balances
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Compute and record totals of transactions.
Teller
Home Exchange Bank
03.2019 - 10.2019
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs maintain accounts and open new accounts
- Research and resolved customer issues on personal savings, checking and lines of credit accounts
- Balanced daily cash deposits and vault inventory with zero error rate
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Assisted customers open and close accounts
- Completed comprehensive tasks by implementing customer service initiatives audit
- Liaised between bank branches regarding best practices and operations
- Verified amounts and high integrity of ever check or fund transfer
- Delivered prompt, accurate and excellent customer service
- Maintained confidentiality of bank records and client information
- Kept an accurate Teller drawer to handle all customer bank transactions
- Warmly welcomed customers.
CNA
Oregon Care Center
01.2019 - 03.2019
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures
- Adhere to local, state and federal laws, regulations and statutes
- Maintain detailed and complete records of health care plans and prognoses
- Observer patient responses and input updates into the computer system
- Establish relationships with patients, caregivers and health care professionals to promote patients' personal care plan
- Provide continual advocacy for patients' welfare, rights and needs
- Monitor fluid intake and output
- Follow safe lifting techniques
- Turn and position patients to maintain comfort and minimize problems
- Report any unusual circumstances in the patients' condition or environment
- Adhere to local, state and federal laws and regulations
- Report any unusual circumstances in the patients' condition or environment
- Answer call lights and aided in patient comfort and safety
- Support patients' daily living needs.
Medical Assistant
Northwest Health Services
01.2018 - 10.2018
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Contact medical facilities or departments to schedule patients for tests or admission
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Schedule appointments for patients.
Patient Care Assistant
Mosaic Life Care
07.2017 - 12.2017
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Monitored ongoing care and proactively corrected problems
- Increased utilization of preventative care to reduce re-admission
- Updated documentation and reports detailing patient activities, care actions and hospital determinations
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables and equipment
- Maintained confidentiality and compliance standards at all times
- Assisted patients with activities of daily living
- Transported patients' to procedures and radiology.
CNA
Oregon Care Center
08.2015 - 07.2017
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures
- Adhere to local, state and federal laws, regulations and statutes
- Maintain detailed and complete records of health care plans and prognoses
- Observer patient responses and input updates into the computer system
- Establish relationships with patients, caregivers and health care professionals to promote patients' personal care plan
- Provide continual advocacy for patients' welfare, rights and needs
- Monitor fluid intake and output
- Follow safe lifting techniques
- Turn and position patients to maintain comfort and minimize problems
- Report any unusual circumstances in the patients' condition or environment
- Adhere to local, state and federal laws and regulations
- Report any unusual circumstances in the patients' condition or environment
- Answer call lights and aided in patient comfort and safety
- Support patients' daily living needs.
Receptionist
Twin Pines
02.2015 - 08.2015
- Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted
- Assign tasks such as feeding and treatment of animals, and cleaning and maintenance of animal quarters
- Prepare reports concerning facility activities, employees' time records, and animal treatment
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Collected payments, deposits, and fees
- Maintained files and records with an effective filing system.
Teller
Home Exchange Bank
04.2013 - 02.2015
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs maintain accounts and open new accounts
- Research and resolved customer issues on personal savings, checking and lines of credit accounts
- Balanced daily cash deposits and vault inventory with zero error rate
- Provided every customer exceptional service levels by remaining friendly and professional during every transaction
- Assisted customers open and close accounts
- Completed comprehensive tasks by implementing customer service initiatives audit
- Liaised between bank branches regarding best practices and operations
- Verified amounts and high integrity of ever check or fund transfer
- Delivered prompt, accurate and excellent customer service
- Maintained confidentiality of bank records and client information
- Kept an accurate Teller drawer to handle all customer bank transactions
- Warmly welcomed customers.
Education
High school diploma or GED - General
Nodaway-Holt Jr.-Sr. High School
05.2012
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Documentation and Recordkeeping
- Database entry
- Records Management
- Confidential Document Control
- Resourceful
Certification
- Certified Notary Public
- CNA
Timeline
Administrative Assistant
Holt County Prosecuting Attorney
12.2022 - Current
Front Desk Receptionist
MTI Security
03.2022 - 08.2022
Co-Manager
Andrew County Mutual Insurance
05.2021 - 10.2021
CNA
Oregon Care Center
08.2020 - 11.2020
Teller
Home Exchange Bank
04.2020 - 08.2020
Personal Banker
UMB Bank
10.2019 - 03.2020
Teller
Home Exchange Bank
03.2019 - 10.2019
CNA
Oregon Care Center
01.2019 - 03.2019
Medical Assistant
Northwest Health Services
01.2018 - 10.2018
Patient Care Assistant
Mosaic Life Care
07.2017 - 12.2017
CNA
Oregon Care Center
08.2015 - 07.2017
Receptionist
Twin Pines
02.2015 - 08.2015
Teller
Home Exchange Bank
04.2013 - 02.2015
High school diploma or GED - General
Nodaway-Holt Jr.-Sr. High School
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