Ashley Black
Pittsburgh,PA
Summary
Fulfillment Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
2
2
years of professional experience
Work History
Fulfillment Specialist
LegalZoom
01.2022 - 07.2023
- Carefully reviewed all documents for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
Company Driver
Roehl Transport Inc
08.2023 - 12.2023
- Performed daily vehicle inspections before and after trips.
- Operated with safety and skill to avoid accidents and delays.
- Transported items to and from company site with focus on safety and efficiency.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Customer Service Representative
ContinuumGlobal
10.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Peer Support Specialist
UPMC Western Psychiatric Hospital
10.2021 - 07.2022
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Worked well in a team setting, providing support and guidance.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Education
Associate of Science - Accounting
Community College of Allegheny County
Pittsburgh, PAHigh School Diploma -
Creative And Performing Arts
Pittsburgh, PA06.2015
Skills
- Special Projects
- Data Logging
- Document Distribution
- Workflow Management
- Time Management
- Advanced Excel Spreadsheet Functions
Timeline
Company Driver
Roehl Transport Inc
08.2023 - 12.2023
Customer Service Representative
ContinuumGlobal
10.2022 - 12.2022
Fulfillment Specialist
LegalZoom
01.2022 - 07.2023
Peer Support Specialist
UPMC Western Psychiatric Hospital
10.2021 - 07.2022
Associate of Science - Accounting
Community College of Allegheny County
High School Diploma -
Creative And Performing Arts