Ashley Black
Loves Park,il
Summary
Reliable Ramp Worker known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in aircraft loading protocols, safety compliance, and time management. Excel in communication, teamwork, and problem-solving to ensure smooth operations in fast-paced environments. Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Employee
UPS
Rockford, IL
12.2023 - Current
- Operated ground support equipment such as pallet jacks, forklifts, tractors.
- Inspected aircraft for damage before and after flight departures.
- Maintained communication with ground personnel to coordinate ramp operations.
- Performed daily safety checks on equipment such as belt loaders, tugs, and other vehicles.
- Supervised new employees during their training period to ensure they understand the job duties.
- Ensured compliance with all applicable regulations regarding hazardous materials handling.
- Followed strict safety protocols at all times including the use of personal protective gear.
Petcare Specialist
PetSmart Charities
Rockford, IL
09.2019 - Current
- Handled customer complaints professionally in order to resolve issues quickly and efficiently.
- Monitored food intake levels of all animals and ensured proper nutrition was being provided.
- Facilitated adoption processes by providing potential adopters with detailed information about specific animals up for adoption.
- Greeted customers warmly upon arrival and responded promptly to inquiries about products or services available at the facility.
- Provided advice on proper nutrition for various types of pets based on breed type, size, age.
- Provided pet owners with detailed instructions and guidelines on how to properly care for their pets.
- Interacted with customers in a friendly manner to provide them with accurate information regarding pet care services offered by the facility.
Education
Some College (No Degree) - Diagnostic Medical Sonography
Black Hawk High School
South Wayne, WISkills
- Safety Procedures Compliance
- Vehicle operation
- Loading and unloading
- Aircraft Safety Checks
- Problem-Solving
- Punctuality
Certification
- Licensed cosmetologist
Timeline
Ramp Employee
UPS
12.2023 - Current
Petcare Specialist
PetSmart Charities
09.2019 - Current
Some College (No Degree) - Diagnostic Medical Sonography
Black Hawk High School