Ashley Blandon
Caledonia
Summary
Dedicated to delivering exceptional customer service to both internal and external customers. Energetic and passionate about learning. Motivated to contribute to the achievement of mission goals. Strong adaptability skills for multitasking without becoming overwhelmed. Embraces mistakes as opportunities for growth and continuously enhances abilities through adaptation.
Overview
8
8
years of professional experience
Work History
Medical Receptionist/Admin Assistant
Neurosurgery and Endovascular Associates
03.2024 - Current
- Front desk executive
- Medical office administrator
- Microsoft office capable
- Epic and Allscripts software efficient
- Shipment consignee
- Assisted physicians with medical surgeries/procedures
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Served as medical interpreter for patients and staff clinical encounters to facilitate effective communications.
Respite Provider
Sonnenberg ABA
05.2019 - Current
- Respite home base to support children who are challenged by mental health
- Assisted clients with daily living activities, promoting independence and quality of life.
- Ensured a clean and safe living environment for clients by performing light housekeeping duties as needed.
- Transported clients to appointments or outings as necessary.
- Delivered consistent communication with families regarding client progress, challenges, and achievements.
Authorization Specialist & Medical Receptionist
Medical Support Services
04.2022 - 03.2024
- Medical records management
- Front desk executive
- RainTree software efficient
- New hire mentor
- Event coordinator for staff and patients
- Procedure code handling for patient treatment
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Maintained organized records and up-to-date files for all completed and pending authorization requests.
- Reached out to insurance carriers and providers to monitor supporting documents for continuation of care.
Warehouse Associate
Amazon
01.2022 - 04.2022
- Restocking inventory
- Identifying, arranging products
- Quality inspections of products
- Operating handheld scanners
- Sanitary responsibilities of work area
- Occasionally lift up to 20-30 lbs of inventory
Customer Experience Expert
Michaels
08.2017 - 07.2018
- Rewards Program ambassador
- Consumer services and support
- Cash management
- Trained and mentored new team members
Education
PSYCHOLOGY ASSOCIATE IN ARTS -
Miami Dade College
05.2021
HIGH SCHOOL DIPLOMA -
South Dade Senior High School
06.2018
Skills
- Organization Skills and Cleanliness
- Computer Literacy
- Microsoft Office
- Attention to Detail
- Flexible and Adaptable
- Problem-Solving Skills
- Positive attitude
- Interpersonal
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist/Admin Assistant
Neurosurgery and Endovascular Associates
03.2024 - Current
Authorization Specialist & Medical Receptionist
Medical Support Services
04.2022 - 03.2024
Warehouse Associate
Amazon
01.2022 - 04.2022
Respite Provider
Sonnenberg ABA
05.2019 - Current
Customer Experience Expert
Michaels
08.2017 - 07.2018
HIGH SCHOOL DIPLOMA -
South Dade Senior High School
PSYCHOLOGY ASSOCIATE IN ARTS -
Miami Dade College
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