Dedicated professional with expertise in patient care, financial management, and scheduling software. Committed to enhancing operational efficiency and ensuring high-quality customer service.
Overview
12
12
years of professional experience
Work History
Lead Dental Assistant
Aspen Dental
Clarksburg, West Virginia
04.2025 - Current
Assisted dentists during procedures to enhance patient comfort and safety.
Prepared and sterilized instruments and equipment for dental treatments efficiently.
Educated patients on oral hygiene practices and post-treatment care instructions comprehensively.
Managed patient records using dental practice management software, ensuring data accuracy and streamlined access for treatment planning.
Trained new dental assistants on office protocols and procedures, enhancing team readiness and consistency in patient care.
Maintained inventory of dental supplies and ordered replacements.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Business Owner
Paige Photography
Jane Lew, West Virginia
10.2014 - Current
Oversaw financial operations including budgeting and expense tracking.
Managed operations budgeting, accounts payable, accounts receivable, and payroll to maintain financial stability.
Monitored cash flow to ensure proper budgeting of resources.
Led daily operations to ensure smooth workflow and effective service delivery.
Conducted employee interviews to evaluate skills and fit for roles.
Coordinated vendor relationships for supplies and equipment needs.
Determined pricing for products or services based on costs and competition.
Developed customer service policy to enhance customer satisfaction and loyalty.
Updated website content regularly according to current trends within target markets.
Registration rep
Stonewall Jackson Memorial Hospital
Weston, WV
11.2023 - 04.2025
Managed patient registration process efficiently and accurately.
Collected and verified patient information for new admissions.
Completed pre-registration activities accurately to prepare for patient appointments.
Coordinated interdepartmental communication to enhance patient flow.
Utilized electronic health record systems for data entry tasks.
Trained new staff on registration protocols and software, improving onboarding efficiency.
Maintained confidentiality of all patient information according to HIPAA regulations.
Office Administrator
Forest Lawn Memorial
Jane Lew, West Virginia
11.2019 - 11.2020
Coordinated multiple administrative tasks while consistently meeting deadlines to support Payroll Department operations.
Maintained accurate employee records and updated information to ensure compliance and support payroll processing.
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Verified employee hours worked against timesheets provided by supervisors.
Managed electronic timekeeping systems or manually collected and reviewed timesheets.
Respond to employee inquiries regarding payroll issues and discrepancies.
Collaborate with HR to verify new hire information and documentation.
Utilize payroll software to streamline processing and reporting tasks.
Updated employee profiles with changes in job titles or salaries.
Managed payroll for employees at different locations.
Prepared monthly reports on payroll costs for management review.