ASHLEY BOGRAN-ORELLANA
Tampa,FL
Summary
Hardworking and highly motivated individual who believes that at the foundation of success is communication and connection with individuals. As a college student, adaptability and a strong work ethic is at the forefront becoming a tool that is beneficial in team-driven settings.
Overview
5
5
years of professional experience
1
1
Language
Work History
Nanny: Part-time
Self-employeed
Tampa, FL
08.2024 - Current
- Pick child up from school and taken him to activities
- Responsible for making dinner
- Bedtime duties including bathing and putting child down to bed
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Demonstrated effective conflict resolution techniques when managing disagreements between siblings or other children.
- Fostered healthy physical development through outdoor playtime, exercise, and sports activities.
- Transported children to school, social outings, and medical appointments.
- Utilized problem-solving skills to manage challenging situations that arose while caring for children.
Sales Associate and Kitchen Assistant
Sur la Table
Tampa, FL
03.2022 - 12.2022
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Receptionist
Francisco Ruiz Painting Services LLC
Tampa, FL
10.2021 - 02.2022
- Composed any and all invoices regarding the company’s services along with documented estimates
- Maintained an organized workspace and a harmonious environment while under the daily pressures that go along with any job
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Delivered accurate phone messages to personnel with legibly written callback numbers and names.
Education
Undergraduate Program - Biology
University of South Florida
Tampa, FL05.2027
Skills
- Bilingual-Spanish
Reliability and trustworthiness
- Good with all age groups
- Strong communication skills
- Telephone skills
- Customer/Client relations
- Appointment scheduling
- Verbal and written communication
- Time management
- Customer and client relations
- Professional demeanor
- Multi-line telephone systems
Timeline
Nanny: Part-time
Self-employeed
08.2024 - Current
Sales Associate and Kitchen Assistant
Sur la Table
03.2022 - 12.2022
Receptionist
Francisco Ruiz Painting Services LLC
10.2021 - 02.2022
Undergraduate Program - Biology
University of South Florida