Ashley Bolden
Huntsville,AL
Summary
Skilled team player with strong background in Social environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good communication abilities. Resourceful Market Research Analyst offering 3-year background studying market conditions, consumer preferences and statistical data to examine potential sales of Media. Detail-oriented and creative professional familiar with CRM programs and various data collection methods. Well-educated in creating research databases and utilizing SWOT analysis. Industrious Marketing Specialist 2 years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting and project management.
Overview
5
5
years of professional experience
Work History
Marketing Research Analyst
WHNT News 19
03.2023 - Current
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Utilized specialized software to capture and process data.
- Created customized marketing materials to increase product awareness.
- Optimized research methodologies by continuously evaluating their effectiveness, making necessary adjustments when needed.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Created and managed database of information gathered from research.
- Analyzed survey data and generated insights by importing data sheets from survey projects into survey analysis software.
- Administered project management meetings to align support staff priorities with management goals.
- Delivered on time and under-budget project management to resolve customer service issues for senior management.
- Solved multi-faceted issues with effective project management approaches.
Service and Engagement Lead
Target
05.2021 - Current
- Met and exceeded daily service quality and performance goals
- Referred unresolved customer grievances to designated departments for further investigation
- Engaged with customers to understand and resolve issues and answer product questions
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Completed all required paperwork within anticipated timeframes
- Participated in seminars and additional training to expand knowledge and skills
- Maintained good working relationship with co-workers and management.
Logistics Manager
Five Below
01.2020 - 05.2021
- Distributed and optimized employee work assignments to consistently meet department objectives
- Analyzed data to develop and deploy strategies to enabling growth, improving costs, and driving performance
- Developed relationships with transportation vendors to reduce cost and reaction time and improve transport times
- Established assignments, priorities, and maintenance protocols for vehicle operations.
Support Manager
Walmart
01.2019 - 01.2020
- Fostered accurate processing and dissemination of written correspondence and communications directed to executive leaders
- Improved employee skills, increased team value, and cultivated leadership potential
- Coordinated resources and schedules to meet targets and adhere to deadlines
- Implemented mentoring programs to bring new staff up to speed quickly.
Education
Bachelor of Arts - Psychology
Alabama A&M University
Huntsville, ALSkills
- Creative thinking
- Multitasking
- Problem-solving
- Research
- Teamwork
- Networking
- Verbal communication
Additional Information
Covid-19 vaccination card available upon request
Community Service
- Virtual Student Tutor, Rolling Hills Elementary School Collection
- Volunteer, Toys for Tots at Five below, 12/2020, Current, This was organized by my Job at five below where we would ask for donations from customers and distributed gifts to less fortunate children in foster care
- Christmas Charity, 12/2019, 12/2020, The Christmas charity is an organization in Huntsville Alabama who donate to less fortunate families all throughout the city and we feed the homeless on Christmas day. For 2 years I have helped my family donate as well as serve on Christmas day to families who do not have food to eat and help them enjoy a great Christmas
- Blanket Drive, 12/2021, Current, A few of my co-workers and I took donations from our team and funded blankets and toiletry items for the homeless which was also a bonding task given by human resources
Timeline
Marketing Research Analyst
WHNT News 19
03.2023 - Current
Service and Engagement Lead
Target
05.2021 - Current
Logistics Manager
Five Below
01.2020 - 05.2021
Support Manager
Walmart
01.2019 - 01.2020
Bachelor of Arts - Psychology
Alabama A&M University
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