Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ashley Boles

Louisburg

Summary

Dependable professional with extensive experience supporting management, loan staff, and operations staff. Respected for organizational and interpersonal aptitudes, implementation of strategic initiatives, special project management and results-focused interactions across organization.

Detail-oriented team player with strong organizational skills.

Overview

10
10
years of professional experience

Work History

Assistant Vice President/Bank Operations

First National Bank of Louisburg
05.2018 - Current
  • Human Resource Assistant - Trained and guided team members
  • Human Resource Assistant - Assisted in recruiting, hiring and training of team members.
  • Conducted cash and key audits for controls and compliance.
  • Oversaw branch operations and workflow for consistency.
  • Contributed to the growth of the bank''s client base through exceptional service delivery and relationship building efforts.
  • Developed strong relationships with clients, fostering trust and loyalty to the bank.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.


Branch Manager/ AVP Loans

First National Bank of Louisburg
01.2024 - 08.2024
  • Maintained friendly and professional customer interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Complied with regulatory guidelines and requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Loan Processor

First National Bank of Louisburg
08.2023 - 08.2024
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire loan process.
  • Set up and completed loan submission packages.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Gathered loan documentation for underwriting.

Customer Service

Price Chopper
12.2014 - 05.2018
  • Provided company information and policies to customers upon inquiry.
  • Resolved customer complaints, leading to increased satisfaction ratings.
  • Delivered personalized customer service, fostering positivity.
  • Successfully processed the stores morning reports and deposits.

Education

Current Student - Business Management

Western Governors University
Utah

No Degree - Business, General Science, & Psychology

Johnson County Community College
Overland Park

High School Diploma -

Louisburg High School
Louisburg
05.2016

Skills

  • Issue Resolution Skills
  • Recruitment / Human Resources
  • Project Management
  • Operations Management
  • Banking knowledge
  • Loan Servicing
  • Loan Underwriting
  • Document Review
  • File Management
  • Notary Public
  • Loan Closing
  • Loan Processing
  • Customer Service
  • Time Management
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Adaptability and Flexibility
  • Microsoft Outlook, Word, and Excel

Additional Information

My Education goals following the Bachelor's degree in Business Management are as follows:

A Master's in Theology & a Master's in Business Law Studies.

Timeline

Branch Manager/ AVP Loans

First National Bank of Louisburg
01.2024 - 08.2024

Loan Processor

First National Bank of Louisburg
08.2023 - 08.2024

Assistant Vice President/Bank Operations

First National Bank of Louisburg
05.2018 - Current

Customer Service

Price Chopper
12.2014 - 05.2018

Current Student - Business Management

Western Governors University

No Degree - Business, General Science, & Psychology

Johnson County Community College

High School Diploma -

Louisburg High School

Similar Profiles

CREATE PROFILE
Ashley Boles