Ashley Boltin
Irmo,SC
Summary
The experiences, training, and opportunities that have been made available to me I will forever be grateful. These opportunities have helped further develop my skills to be an organized and dependable candidate with success at managing multiple priorities with a positive attitude.
Overview
24
24
years of professional experience
Work History
Director of Operations
South Carolina State Firefighters' Association
2018.02 - Current
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Training and Events Coordinator
South Carolina State Firefighters' Association
2006.07 - 2018.02
- Duties to include Customer Service, Member Services, One Percent, Finance, Training and Events, Local Assistance State Team Coordinator and many other support roles
- Eleven years of experience in planning and coordinating SC State Fire/Rescue annual Conference to include statewide training, competitions, and exhibitors
- Organization of quarterly meetings and training, including annual Fire Service Improvement Conference as well as Legislative Day
- Involvement with budget processes, their preparation, and working within their limits
- Seven years coordinating monthly meetings, communicating plans with team members, and managing logistics of securing speakers, facilities, meals, and lodging for the Executive Committee, Leadership Institute, and other Association sponsored activities
- Coordination of monthly meetings/travel for Executive Committee and Staff to include CFSI, FDIC, Firehouse Expo, National Volunteer Fire Council, NFFF Memorial and other national and local events
- Local Assistance State Team Coordinator for South Carolina which requires responsible leadership, coordination, and communication skills with team members needed to assist local fire departments experiencing a line-of-duty death
- Upon request assist local fire departments and families in planning and conducting non-line-of-duty deaths
- Assist in planning and coordinating 911 Walk/Run, Foundation golf tournaments, and other charitable events
- Develop networking opportunities and foster professional contacts that may advocate for and promote the mission of the Association.
Telephone Banking
First Citizens Bank
2000.05 - 2006.07
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved customer banking issues and complaints empathetically and professionally
- Gathered and verified all required customer information for loan purposes
- Performed a variety of roles to include customer service, clerical, loan operations and telephone banking.
Education
Associate of Arts -
Midlands Technical College - Airport Campus
West Columbia, SC01.2005
Pursued Degree in Education -
Columbia College
Columbia, SCHigh School Diploma -
Dutch Fork High School
Irmo, SC01.2000
Skills
- Organizational Planning
- Program Development
- Detail-Oriented
- Strong Work Ethic
- Budget-Oriented
- Self-Motivated
- Policy Development and Enforcement
- Staff Scheduling
- Training Management
- Marketing Strategies
Affiliations
- Member of Shady Grove United Methodist Church Salkehatchie Summer Services (1996-Present) Salkehatchie - Jenkinsville Assistant Camp Director (2015-Present) Assist with Shady Grove UMC Youth Group & Young Adult Ministry Served as a member of the Pastor Parrish Relation Committee for many years Volunteer at Children's Hospital (Columbia) Advocate Becky's Place at Lexington Medical Center Advocate for Southeastern Burn Foundation, Jeffrey Chavis House, Joseph M. Still Burn Center (Augusta, Ga.) State L.A.S.T. Coordinator for the National Fallen Firefighters' Foundation Women In Rural Electrification (WIRE) Springhill Young Farmers
Phone
803-960-7935
Timeline
Director of Operations
South Carolina State Firefighters' Association
2018.02 - Current
Training and Events Coordinator
South Carolina State Firefighters' Association
2006.07 - 2018.02
Telephone Banking
First Citizens Bank
2000.05 - 2006.07
Associate of Arts -
Midlands Technical College - Airport Campus
Pursued Degree in Education -
Columbia College
High School Diploma -
Dutch Fork High School
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