Ashley Bolton
Chattanooga,TN
Summary
Dedicated Office Assistant with 7 years of experience handling confidential paperwork and making routine office tasks as efficient as possible. Proven office experience supervising and routine office duties, while managing CEO’s schedule and travel plans. Strong multitasking, organizational, customer service and communication skills. Aiming to leverage my qualifications to fill an office assistant managerial role.
Overview
6
6
years of professional experience
Work History
Front Office Assistant
Specialist In Pain Management
02.2019 - 06.2023
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed deliveries and distributed to correct staff or departments.
Office Manager
Alliance Physical Therapy
06.2017 - 02.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Processed incoming referrals and verified insurance to be scheduled for initial visit.
Education
Certified Medical Administrative Assistant - Medical Administrative Assisting
Academy of Allied Health
Chattanooga, TN05.2017
Skills
- Check-In Management
- Oral and Written Communication
- Listening Skills
- Advanced Excel Spreadsheet Functions
- Medical Terminology
- EMR Systems
- Patient Care
- Multi-Line phone systems
- HIPAA
- Customer Service
Timeline
Front Office Assistant
Specialist In Pain Management
02.2019 - 06.2023
Office Manager
Alliance Physical Therapy
06.2017 - 02.2019
Certified Medical Administrative Assistant - Medical Administrative Assisting
Academy of Allied Health
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