Ashley Bond
Logan,NM
Summary
At Allsups Convenience Store, I excelled as a Manager, leading teams to enhance customer satisfaction and streamline operations. My adeptness in customer service and performance management spurred significant improvements in service delivery and safety procedures. Skilled in staff development and shift scheduling, I effectively maximized team productivity and optimized resource use, demonstrating impactful leadership and decision-making capabilities.
Overview
14
14
years of professional experience
Work History
Manager
Allsups Convience Store
11.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Education
Associate of Applied Science - Phlebotomy
Mesalands Community Collage
Tucumcari, NM12-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Performance management
- Staff development
- Shift scheduling
Timeline
Manager
Allsups Convience Store
11.2010 - Current
Associate of Applied Science - Phlebotomy
Mesalands Community Collage
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