Ashley Bondie

Work History

GTG Peterbilt

05.2022 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

VA Medical Hospital

01.2011 - 06.2013

Stocked, priced, and organized merchandise around service lines and fixed checkout merchandise displays with continuous resets during down periods
Trained new cashiers on service strategies, cashier actions, and institutional policies
Totaled and verified drawers daily, taking care to resolve discrepancies
Processed foodservice payments via cash, debits, and vouchers in high-volume patient and hospital employee customer environment
Covered multiple store areas by cross-training in different roles

Wendy's

10.2010 - 02.2011

Focused food service team with clear objectives, careful monitoring and consistent leadership
Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
Considered each team member's unique talents when assigning tasks and projects to maximize success for employees and overall team
Identified issues and implemented prompt and successful solutions to eliminate backlog and maximize workflows
Improved performance by mentoring struggling workers to strengthen job skills and knowledge

Wendy’s

01.2007 - 10.2010

Resolved customer complaints with balanced solutions and recaptured sales from dissatisfied customers using conflict mediation skills
Discussed promotions and special offers to customers to increase sales
Counted cash drawers before and after shifts and maintained accurate register totals by carefully counting and securing cash
Rang up customer items quickly and accurately using POS system
Fixed checkout merchandise displays with continuous resets during down periods and covered multiple store areas by cross-training in different roles during down periods

Warren Palace Theaters

08.2006 - 01.2007

Merchandised products and maintained display organization on sales floor and at front lanes and fixed checkout merchandise displays with continuous resets during down periods
Kept customers happy by ringing up and processing customer items quickly and accurately using POS system and maintained accurate register totals by carefully counting and securing cash
Covered multiple store areas by cross-training in different roles
Discussed promotions and special offers to customers to increase sales