Ashley Boniol
Gladstone,MO
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 12 years of performance. Skilled at drafting reports and business correspondence, hiring new employees, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
13
13
years of professional experience
Work History
Administrative Officer
The U.S. Environmental Protection Agency
01.2022 - Current
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files, records and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports.
- Prepared agendas and took notes at meetings to archive proceedings.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delivered performance reviews, recommending additional training or advancements.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and Maintained Microsoft Teams pages for all Divisions.
- Published job postings for the Division and maintained all personnel actions.
- Preformed all document editing, mailing and filing for the Division on a daily basis.
- Created new process documents and flow charts to enhance the understanding of day to day tasks for employees.
- Presented new hire orientation for all incoming employees.
Publications Clerk
Department Of The US Army
08.2019 - 01.2022
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with onboarding of new employees.
- Coordinated travel arrangements for staff members.
- Monitored and tracked budgets and expenses.
- Edited documents to keep company materials free of grammar errors.
Patient Access Representative
Saint Lukes Hospital
01.2017 - 08.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Bank Teller
Armed Forces Bank
10.2014 - 01.2017
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Correctional Specialist
US Army
02.2011 - 02.2014
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Maintained inventory for over 3600 tools and 76 inmates daily.
- All soldiers were in compliance with their work plans and stayed on track under my supervision.
Education
Criminal Justice And Administration -
University of Phoenix
05.2016
Skills
- Budget Adherence
- Data Acquisition
- Mail Handling
- Proposal Writing
- Scheduling and Calendar Management
- Workflow Planning
- Training and Coaching
- Human Resources Support
- Personnel Management
- Inventory Management
- Process Improvement
- Policy and Procedure Modification
- Documentation and Control
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Top Secret Security Clearance.
- Training - Responsible for training new employees.
Timeline
Administrative Officer
The U.S. Environmental Protection Agency
01.2022 - Current
Publications Clerk
Department Of The US Army
08.2019 - 01.2022
Patient Access Representative
Saint Lukes Hospital
01.2017 - 08.2019
Bank Teller
Armed Forces Bank
10.2014 - 01.2017
Correctional Specialist
US Army
02.2011 - 02.2014
Criminal Justice And Administration -
University of Phoenix