Ashley Bourcier
Winchester
Summary
Special Education Support Specialist with strong background in fostering inclusive learning environments. Skilled in behavior management, individualized instruction, and supporting diverse needs. Known for effective collaboration with educators and flexibility in dynamic situations. Highly reliable with focus on achieving positive outcomes for students.
Professional in retail management with extensive experience in overseeing cashier operations and ensuring smooth day-to-day transactions. Known for strong focus on team collaboration and achieving targeted results, adapting seamlessly to changing needs. Skilled in training staff, managing schedules, and maintaining high standards of customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Special Education Paraprofessional
Baker Elementary School
01.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Maintained positive attitude and affirmatively communicated with each student.
- Oversee class of students in absence of instructor
- Adapt to changes efficiently whether it be, students behaviors or being needed in different classrooms
Custodial/ Front Desk
Randolph County YMCA
03.2022 - Current
- On the custodial part, work as needed, I clean the whole Y, from sweeping the gym and track, to making sure all the restrooms and locker rooms were clean and restocked
- Part of my job was just making sure that each room was presentable for the clients
- At the front desk, work as needed ,during that time I was in charge of helping people with enrolling and extending their memberships
- I also answer the phone and assist with any questions or concerns members may have had
- Each day I would file paperwork that needed organized as well
Independent Scentsy Consultant
Scentsy/ Myself
05.2021 - Current
- Assisted customers with inquiries and purchases, enhancing overall shopping experience.
- Organized inventory to ensure efficient stock management.
- Processed transactions accurately to ensure customer satisfaction.
- Handled returns and exchanges to ensure customer satisfaction.
- Developed rapport with regular customers to foster loyalty.
- Skilled at working independently and collaboratively in a team environment.
- Received incoming shipments, compared contents against associated records
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Cashier/Customer Service Rep
J & K Fur Exchange
09.2006 - 03.2022
- I was employed at J & K for 16 years, until we relocated to Winchester, IN
- Some of my job duties there were welcoming customers assisting them in what they were looking for, answering the phone, restocking and cleaning, as well as being a cashier
- Over the course of the years I took on many more duties which included, paying bills, placing orders as well as making sure our emails were checked daily
- I was also in charge of shipping and receiving, which included USPS ,Fed Ex and UPS
- Did yearly inventory by hand of store and all out buildings
- Drove a forklift when needed to unload orders
- Went with owners to meet with vendors to see new products
Education
High School Diploma -
Whittemore Prescott High School
Whittemore, Michigan05.2006
Skills
- Project Management
- Customer Service
- Cleaning and Restocking
- Organizing
- Computer
- Student advocacy
- Student supervision
- Autism and spectrum disorders
- Decision-making
- Proficient with [technology] and able to learn as it changes
- Team building
- Task prioritization
- Problem-solving abilities
Timeline
Special Education Paraprofessional
Baker Elementary School
01.2024 - Current
Custodial/ Front Desk
Randolph County YMCA
03.2022 - Current
Independent Scentsy Consultant
Scentsy/ Myself
05.2021 - Current
Cashier/Customer Service Rep
J & K Fur Exchange
09.2006 - 03.2022
High School Diploma -
Whittemore Prescott High School
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