Hi, I’m
Ashley Bowen
Kennesaw,GA
Summary
Forward-thinking professional offering more than 10 years of experience working for a variety of different companies with a large range of skills. I have excellent customer service skills with training in stocking, delivery and cashier experience. Outgoing employee with experience overseeing multiple tasks successfully. Hardworking professional committed to providing outstanding customer service.
Overview
13
years of professional experience
Work History
DoorDash,
Delivery Driver
02.2022 - 07.2023
Job overview
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Self Employed
Senior Caregiver
09.2019 - 01.2022
Job overview
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Walmart
Overnight Stocker
07.2018 - 12.2018
Job overview
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Maintained neat, organized stockroom free of hazards.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
Aqua Tots Swimschool
Front Desk Receptionist
01.2017 - 06.2018
Job overview
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated multi-line telephone system to answer and direct high volume of calls.
Aqua Tots Swimschool
Front Desk Receptionist
01.2016 - 05.2017
Job overview
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Collected [Type] payments, processed transactions and updated relevant records.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Honda HPPG
Assembly Line Worker
07.2014 - 02.2015
Job overview
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
- Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Utilized safety devices and procedures to protect personnel and equipment.
Bay Springs Academy
Day Care Teacher
03.2013 - 06.2014
Job overview
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Incorporated music, art and literature into curriculum.
Grands Dallas-Nebo
Grocery Stocker
08.2011 - 02.2013
Job overview
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
- Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Grands Store#21
Cashier
07.2010 - 08.2011
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
Education
Hiram High SchoolHiram, GA
High School Diploma
06.2010
University Overview
- Honor Roll 2009-2010
- volunteer for Special Olympics students
- member of Cosmetology Club
- completed the work-ready program senior year
Skills
- Data Entry
- Clerical Support
- Sales Expertise
- Customer Service
- Professional demeanor
- Organizational skills
- Excellent communication
- Problem-solving abilities
- Attention to Detail
- Flexible Schedule
- Valid Driver's License
- Clean MVR
references
Jason C. Evans
404.247.0159
Rachael Hanratty
678.878.8209
Jaunice Carrey
404.281.6187
Marlena Welborn
678.615.5069
Timeline
Delivery Driver
DoorDash,
02.2022 - 07.2023
Senior Caregiver
Self Employed
09.2019 - 01.2022
Overnight Stocker
Walmart
07.2018 - 12.2018
Front Desk Receptionist
Aqua Tots Swimschool
01.2017 - 06.2018
Front Desk Receptionist
Aqua Tots Swimschool
01.2016 - 05.2017
Assembly Line Worker
Honda HPPG
07.2014 - 02.2015
Day Care Teacher
Bay Springs Academy
03.2013 - 06.2014
Grocery Stocker
Grands Dallas-Nebo
08.2011 - 02.2013
Cashier
Grands Store#21
07.2010 - 08.2011
Hiram High School
High School Diploma
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