Ashley Boyd
Charleston,United States
Summary
Cloud & Network Consultant with more than twenty-five years of experience with documented successes designing, implementing, and managing technology centric projects. Strong IT background with both executive and senior level experience in both private and public companies. Transformation Manager currently delivering high value projects to clients seeking cloud and network transformation as well as voice and call centers.
Overview
28
28
years of professional experience
Work History
Transformation Excellence Manager
Accenture
Atlanta, GA
10.2022 - Current
- Leading TBM, FinOps and Technology Transformation projects for Enterprise clients across the Globe
- Deliver Excellence to Fortune 500 clients with Network & IT Transformation along with technology insight with Technology Business Management (TBM) Agile processes and tools to capture todays investments to optimize for the future
- Conduct large scale IT transformation projects – Cloud and voice transformation
- Data Center optimization project yielded $3.5M network savings for client
- Work with CIO and IT client teams to strategize on network modernization and transformation incentives
- Consultant leading large scale projects and delivering proven outcomes for clients.
Sr. Sales Engineer & Network Engineer Consultant
Advocate
Atlanta, GA
03.2018 - Current
- Manage Cloud & Network projects with C-Level clients to Discover, Assess, Plan and Deliver results to assist clients to modernize networks and cloud migration strategies
- Work with Fortune 500 clients strategizing and planning meaningful IT changes that save money and improve performance
- Plan & Design migration plans for Cloud, Hybrid and Data Center modernization
- Work with CIO and IT client teams to strategize on next generation network architectures
- Proven results saving clients millions of dollars in IT expenditures.
Program Manager
Alutiiq Global Solutions
Charleston, SC
01.2007 - 03.2018
- Managed Department of the Navy EXWC MAC award contract
- Total contract valued at $99M
- Role as Program Manager for this project, managed all P&L for projects including sub-contractor and employee management
- Successfully executed and closed eight Task Orders over 2 years totaling over $9M
- Each Task Order project completed on time within POP
- Received excellent CPARS reviews.
IT Management Consultant
Advocate Networks
Atlanta, GA
03.2006 - 12.2006
- IT Project Sales Manager for key accounts in Charleston, SC to provide a local presence and support in Charleston area market
- Key Contributions: Designed and deployed Enterprise Metropolitan Area Network (MAN) for a regional hospital system
- Utilized Cisco networking equipment and fiber facilities to provide a GB backbone to all remote sites
- This system increased overall productivity and provided remote data services to distant facilities
- Developed comprehensive RFP for new capital investment projects that saved companies over $125K while improving operations, reliability and business efficiency
- Managed RFP responses from multiple vendors and negotiated pricing with selected vendor(s).
Executive Vice President
1Force Communications / AVOXI
Atlanta, GA
11.2001 - 10.2005
- Co-founder of next generation Voice & Data Service Provider Company
- Managing partner responsible for the design, deployment and operations of a worldwide Cisco based VoIP network
- Managed and directed all aspects of the daily business activities including operations, engineering management, network design, new product development, business development and marketing
- Spearheaded vision, strategy and execution of global business operations
- Key Contributions: Designed, deployed and managed worldwide Cisco Voice and Data network
- Managed daily Operations, Engineering and Accounting functions
- Created new VoIP customer premise system called Avoxi
- Developed Avoxi as one of the premier International Telecommunication providers in the country of Jamaica
- Client list includes 20 of the top 50 companies in Jamaica
- Designed and deployed Wireless Data Network for Kingston and Montego Bay, Jamaica
- Developed requirements, functionality and beta tested online Customer Account System which is now a product of NACT Telecommunications named WCC
- Company was sold to competitor which is now AVOXI.
Senior Sales Engineer
Madison River Communications
Atlanta, GA
03.2001 - 10.2001
- Assisted account executives in prospecting ATM WAN/MAN and Internet solutions for new and existing accounts and analyzing and proposing solutions for customers
- Conducted sales presentations and demonstrations for prospective customers
- Pre-Engineering design of customer premise voice and data systems
- Key Contributions: Designed new Integrated Services Offering for both voice and data service forecasted to generate over $2M per year in additional revenue.
Director of Network Engineering
Rapid Link Communications
Atlanta, GA
02.1998 - 03.2001
- Designed Next Generation network including VoIP equipment, IP network and co-location facilities
- Developed future voice network and services that generated over $5M in annual revenue growth along with enhancing network uptime to exceed 99.00%
- Key Contributions: Managed network implementation team to cover every aspect of network implementation and service deployment
- Engineering Manager
- Managed team of engineers developing and deploying voice and data networks
- Responsible for VoIP network implementation and continued enhancements
- Worked with new applications and performed feasibility studies for new products
- Key Contributions: Developed, tested and implemented Rapid Link Enterprise Solution for Enterprise customers
- Successfully implemented VoIP Equipment as main wholesale transport medium to companies such as Korea Telecom, Telecom Malaysia and various PTTs around the world
- Network Operations Manager
- Managed Atlanta Network Operations Center (NOC) and technical engineering team
- Key Contributions: Expanded operations team from 2 to 12 technicians providing 24/7 network support for worldwide customer base
- Increased network availability from 70% to over 98% while improving overall quality and service
- Designed and implemented expansion of Atlanta switching center and network operations center (NOC)
- Successfully expanded voice network from 1 to 7 Voice Switches and provisioned worldwide POPs
- Designed and provisioned new switching center for Atlanta operations which included tandem voice switches and one SS7 class IV Nortel DMS
- Research and Development Engineer
- Implemented new Dialing Technology for International Call-Back Service
- Prepared RFQ and implemented companywide voice and data system upgrades
- Responsible for all new-product development and implementation
- Key Contributions: Conceived and designed WebLink web-based automatic callback system
- Developed engineering processes and hired programmers to develop system code
- Developed IVR based Automatic Callback System (ACS) which automated over 1,500 calls to customer service per day.
Environmental & Process Manager
Milliken & Company
LaGrange, GA
07.1996 - 02.1998
- Managed Environmental Department at the Milliken Live Oak Plant
- Responsible for implementing process improvement, completing applications for EPA/GaEPD permits, maintaining integrity and compliance of regulations and permits
- Key Contributions: Assisted line managers to optimize the many processes of carpet manufacturing and dying processes
- Implemented processes to reduce manufacturing by-products by 45% in one year
- Achieved awards for Environmental Excellence for 1M Sq
- Ft
- Plant with over 600 employees.
Education
Master of Science - Engineering
The University of Alabama
Tuscaloosa, AL07-1996
Skills
- Project Management
- Program Management
- Technology Development
- Operations Management
- Systems Integration
- Business Development
- Engineering Management
- IT Systems Management
- Voice & Data Engineering
- Acquisition Planning
- Network & Systems Security
- Research & Development
- Technology Assessments
- Bid Proposal / RFP Development
- Network Transformation
Education
Bachelor of Science, University of South Carolina, Master of Science in Engineering, University of Alabama
Timeline
Transformation Excellence Manager
Accenture
10.2022 - Current
Sr. Sales Engineer & Network Engineer Consultant
Advocate
03.2018 - Current
Program Manager
Alutiiq Global Solutions
01.2007 - 03.2018
IT Management Consultant
Advocate Networks
03.2006 - 12.2006
Executive Vice President
1Force Communications / AVOXI
11.2001 - 10.2005
Senior Sales Engineer
Madison River Communications
03.2001 - 10.2001
Director of Network Engineering
Rapid Link Communications
02.1998 - 03.2001
Environmental & Process Manager
Milliken & Company
07.1996 - 02.1998
Master of Science - Engineering
The University of Alabama