Ashley Bradbury
Dallas,OR
Summary
Dynamic and professional, with a proven track record at Hudson House for enhancing customer satisfaction and streamlining operations. Excelled in inventory management and server training, boosting efficiency and team cohesion. Known for exceptional multitasking and organization skills, significantly improving service delivery and customer engagement without compromising quality.
Overview
3
3
years of professional experience
Work History
Server Apprentice/Bartender/Server/Shift Leader
Hudson House
06.2022 - 12.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Bartender
Babydolls
10.2022 - 11.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Pluckers
09.2022 - 11.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Morrison High School
Morrison, OK05-2012
Skills
- Team member support
- Order delivery practices
- Daily specials memorization
- Table resetting
- Food inspection
- Price memorization
- Order accuracy
- Order management
- Strong work ethic
- Service prioritization
- Inventory management
- Server training
- Food running
- Menu memorization
- Upselling techniques
- Shift management
- Wine pairing
- Multitasking and organization
- Positive and professional
Timeline
Bartender
Babydolls
10.2022 - 11.2022
Server
Pluckers
09.2022 - 11.2022
Server Apprentice/Bartender/Server/Shift Leader
Hudson House
06.2022 - 12.2024
High School Diploma -
Morrison High School
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