Dynamic professional with a proven track record at USPS, excelling in effective communication and time management. Recognized for building strong customer relationships and training new staff. Demonstrated adaptability and professionalism while managing high-volume delivery periods, ensuring exceptional service quality and operational efficiency. Committed to continuous improvement and team collaboration.
Overview
12
12
years of professional experience
Work History
Rural Mail Carrier
USPS
09.2024 - Current
Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
Handled accurate cash payments for postage and incurred fees.
Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Followed safety protocols and regulations while driving, upholding professional service reputation.
Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
Contributed to team efforts during high-volume delivery periods, ensuring no disruption in mail service.
Landscaping Contractor
Kind Curbing and Landscaping/Self
01.2020 - Current
Managed financial aspects of business operations including budgeting, expense tracking, invoicing clients promptly for completed work.
Elevated company reputation through consistent delivery of exceptional customer service and high-quality workmanship.
Conducted regular site inspections to assess progress, identify potential issues, and ensure adherence to established quality standards.
Collaborated with clients to develop personalized landscape designs that met their aesthetic preferences and functional needs.
Collaborated with architects, builders, and other industry professionals to deliver cohesive outdoor spaces that complemented the design of residential or commercial structures.
Improved client satisfaction by consistently completing projects on time and within budget.
Promoted a safe work environment by conducting regular safety training sessions and maintaining up-to-date OSHA certifications.
Performed planting, watering, mulching, and edging of lawns.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Human Resources Assistant
DCCC
01.2017 - 07.2020
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Screened applicant resumes and coordinated both phone and in-person interviews.
Processed employee termination paperwork at direction of supervisory staff.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Organized company-wide events for team building purposes, boosting overall morale among employees.
Assisted in negotiating employee benefits packages, enhancing overall compensation offerings.
Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
Created job descriptions on boards for vacant jobs.
Participated in job fairs to recruit new talent.
Checked references for potential candidates.
Deputy Election Officer
Ford County
03.2013 - 01.2017
Distributed ballots to voters and answered questions concerning voting procedures.
Furnished assistance and advice to new voters on proper steps and procedures.
Oversaw accuracy testing and maintenance of voting units through continued surveillance.
Created fair, non-partisan environment to protect free choice of voters.
Streamlined election day processes through effective coordination with local authorities, political parties, candidates, and nonpartisan observers alike.
Demonstrated adaptability when faced with unexpected challenges on election day to maintain a smooth operation for all involved parties.
Conducted post-election audits as required ensuring ongoing improvements are made for future elections.
Contributed to successful recounts when needed through meticulous attention to detail during ballot examination procedures.
Assisted in training new Election Officers, sharing valuable knowledge, experience, and best practices.
Checked records for accuracy and completeness, and corrected errors.
Processed and scanned files into electronic databases.
Prepared files for archiving and exchanges, tracking file movement and history.