Ashley Branson
Clifton,CO
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
My brother was born with a rare liver disease and through his health battles growing up to current day I have found a passion in health and wellness. I am furthering my education in holistic health coaching. My brother finally received a living donor liver transplant in April 2020. Being his caregiver during this time and watching him fight for his life fo his whole life I have gained a respect, passion, and deep interest in holistic health and how we can maximize our lives and health.
Overview
18
18
years of professional experience
Work History
Server
Dennys Restaurant
Grand Junction, CO
07.2021 - 01.2022
- Replenished food items, paper products and condiments to keep work space well-stocked during busy periods.
- Upsold high-profit items such as appetizers and desserts to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Merchandising Associate
ProGro Partners
Grand Junction, CO
05.2021 - 07.2021
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information and pricing.
Yard Worker
K&L Lawn Services
Loma, CO
12.2020 - 05.2021
- Trimmed around trees, flower beds and other yard features.
- Maintained grounds by trimming, weeding and general clean-up.
- Collected and removed debris at job sites.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Cultivated soil and added fertilizer, compost and amendments.
Shipping and Receiving Associate
Build A Soil
Montrose, COLORADO
06.2020 - 12.2020
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Updated database with changes in carrier status.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Transplant Caregiver
Patient Was My Brother
Denver, CO
08.2019 - 06.2020
- Provided transportation to doctor's appointments and grocery stores.
- Assisted patient with daily living needs to maintain self-esteem and general wellness.
- Supported patient with mental support and physical activities to accomplish quality of life and sustain needs.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patient move around personal and public spaces.
Lead Spa Attendant
Body Therapeutics
Grand Junction, CO
04.2019 - 08.2019
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Monitored temperatures and chemicals of float tanks to kill bacteria and maintain comfortable water temperatures and accuracy in performance to optimize float session. While also tending to a salt chamber, infrared sauna, and ozone sauna.
- Greeted guests and escorted to correct treatment rooms. Educated clients on benefits and procedures to each medical spa session.
Lead Server
Dennys Restaurant
Clifton, CO
04.2017 - 04.2019
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Private Caregiver Live-in
Karen Hardin
Grand Junction, CO
04.2016 - 04.2017
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Lead Server
Starvin Arvins
Clifton, CO
01.2004 - 04.2016
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Prepared specialty desserts for customers for special occasions.
- Cultivated warm relationships with regular customers.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
GED -
Palisade High School
Palisade, COSkills
- Food Safety Standards
- Specials Promotion and Upselling
- Service-Oriented
- Warm and Friendly
- Verbal and Written Communication
- Cleaning and Sanitizing
- Conflict and Complaint Resolution
- Team Player
Timeline
Server
Dennys Restaurant
07.2021 - 01.2022
Merchandising Associate
ProGro Partners
05.2021 - 07.2021
Yard Worker
K&L Lawn Services
12.2020 - 05.2021
Shipping and Receiving Associate
Build A Soil
06.2020 - 12.2020
Transplant Caregiver
Patient Was My Brother
08.2019 - 06.2020
Lead Spa Attendant
Body Therapeutics
04.2019 - 08.2019
Lead Server
Dennys Restaurant
04.2017 - 04.2019
Private Caregiver Live-in
Karen Hardin
04.2016 - 04.2017
Lead Server
Starvin Arvins
01.2004 - 04.2016
GED -
Palisade High School
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