Ashley Brawley
Business Analyst
Seattle
Summary
Dynamic Clinical Trial Management System Business Analyst with a proven track record at WCG Clinical, excelling in requirements gathering and project management. Adept at translating complex protocols into actionable plans, enhancing stakeholder collaboration, and delivering high-quality training materials. Recognized for analytical thinking and exceptional problem-solving skills, driving successful project outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Trial Management System Business Analyst
WCG Clinical
06.2023 - Current
- Read, analyze, and interpret clinical trial protocols to develop a comprehensive CTMS mapping plan.
- Collaborate with internal WCG teams and site client to ensure billing determinations, sponsor budget, and clinical trial agreement are congruent with the clinical trial protocol and site client requirements prior to building calendar or entering financials in the CTMS platform.
- Accurately revise previous deliverables to align with amendments and changing client preferences.
- Reviewer for internal quality review process.
- Manage site clients with exceptional customer service through industry expertise, guidance, and frequent communications.
- Consult internally to solve problems with internal WCG and site client teams to obtain consensus for best practices.
- Analyze customer business, clinical and technical requirements and issues, recommending solutions.
- Manage projects, processes, and develop documentation to support client needs.
- Develop high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamline project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Functional Analyst II
King County
05.2021 - 06.2023
- Implementation Training/Change Manager during electronic health record system implementation.
- Translation of technical terms, business requirements and processes into system design and processes.
- Creation of training materials and end user communications.
- Coordinate and facilitate in-person and virtual system trainings.
- Facilitate cross functional team meetings to develop and execute action plans while maintaining documentation of completed and outstanding tasks.
- Develop and communicate business requirements into functional specifications.
- Process improvement recommendations.
- Review, participate in, and approve user acceptance test plans.
- Provide technical assistance to service providers in the exchange of data.
- Write, create/deliver strategic documents to internal business leaders.
- Presentation creation and editing.
Business Analyst
St. Jude Children's Research Hospital
05.2020 - 04.2021
- Collaborate as implementation Business Analyst and OnCore System Specialist SME.
- Create OnCore Clinical Trial Management System specific training materials.
- Define data entry requirements.
- System testing prior to implementation.
- Translation of business processes.
- Collaborate with vendor on business processes and project scope.
Clinical Trial Management System Specialist
Fred Hutchinson Cancer Research Center
04.2018 - 03.2020
- System administrator and trainer.
- Create OnCore specific training materials.
- Onboarding and offboarding of end users.
- Manage CTMS Program office inbox.
- Management of ticket requests via ServiceNow Help desk.
- Participate in system testing and data migration tasks.
- Translation of business processes.
- QA/QC of data entry.
- Maintain automation of OnCore notifications.
- Facilitate monthly webinars, weekly Tips emails, and maintain CTMS event calendar.
Patient Care Coordinator
Fred Hutchinson Cancer Research Center
03.2015 - 04.2018
- Collaborate with interdisciplinary teams to create seamless transitions between various stages of treatment plans.
- Request and manage patient medical records, imaging, and pathology reports, specimens, and images.
- Streamline communication between patients and healthcare providers.
- Coordinate with insurance companies for accurate billing and claim processing.
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Train new staff members on office procedures and protocols.
- Efficient scheduling of appointments for a team of 21 providers in a multidisciplinary setting.
Education
Bachelor of Arts - Social Sciences
University of Washington
Seattle, WA 05.2001 -
Certificate - Project Management
Seattle Central Community College
Seattle, WA 05.2001 -
Bachelor of Science - Dental Hygiene
Ferris State University
Big Rapids, MI 05.2001 -
Skills
Problem-solving
Requirements gathering
Analytical thinking
Project management
Business process improvement and mapping
Data analysis
Stakeholder management
Software development life cycle
Customer needs assessment
User acceptance testing
Quality assurance
Test case scenarios
CRM systems
Attention to detail
Technical writing
Certification
Certified Associate Project Manager, #2685691
Timeline
Clinical Trial Management System Business Analyst
WCG Clinical
06.2023 - Current
Functional Analyst II
King County
05.2021 - 06.2023
Business Analyst
St. Jude Children's Research Hospital
05.2020 - 04.2021
Certified Associate Project Manager, #2685691
10-2019
Clinical Trial Management System Specialist
Fred Hutchinson Cancer Research Center
04.2018 - 03.2020
Patient Care Coordinator
Fred Hutchinson Cancer Research Center
03.2015 - 04.2018
Bachelor of Arts - Social Sciences
University of Washington
05.2001 -
Certificate - Project Management
Seattle Central Community College
05.2001 -
Bachelor of Science - Dental Hygiene
Ferris State University
05.2001 -
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