Ashley Breaux

• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Facilitated communication between patients and various departments and staff.
• Monitored and updated Admissions, UR and Business office regarding any unpaid days on the horizon.
• Updated internal metrics within Salesforce and Kipu
• Mentor and train new hires, keeping track of their progress to report to the manager.

• ● Coordinated referrals for addiction services based on individual client needs and preferences.
• ● Reviewed prospective admissions against approved admission criteria, policies and procedures.
• ● Conducted pre-admission assessments.
• ● Responsible for maintaining all the documentation involved with the admissions process.
• ● Initiated contact to gather required clinical and demographic data from patient and other
• sources.

● Led supportive group discussions and education sessions with alcohol and drug users and families.
● Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
● Displayed sensitivity to cultural and linguistic needs of clients and families served.
● Provided transportation for clients to intake and other appointments as needed.

● Completed and maintained accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
● Followed progress of discharged patients to determine effectiveness of treatments.
● Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
● Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.