Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Breedlove

Hudson,OH

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks. Proven ability to manage time effectively and streamline inventory processes, enhancing operational efficiency. A friendly team player who excels in fast-paced environments, consistently fostering positive customer experiences and resolving issues to maintain satisfaction.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
09.2020 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Server

Winking Lizard Tavern
09.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Shift Supervisor

Starbucks
12.2023 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.

Education

High School Diploma -

Ohio Digital Learning Academy
Online
06.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Exceptional customer service
  • Excellent memory
  • Menu memorization
  • POS system operation
  • Inventory management
  • Excellent math skills
  • Multitasking
  • Stay focused and calm in a fast paced environment

Timeline

Server

Winking Lizard Tavern
09.2024 - 01.2025

Shift Supervisor

Starbucks
12.2023 - 08.2024

Barista

Starbucks
09.2020 - Current

High School Diploma -

Ohio Digital Learning Academy

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Ashley Breedlove