Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Breen

Peabody,MA

Summary

Performing a wide range of personal assistant duties. Experience in customer service, and interaction with a diverse culture base. Strong Communication skills, while working successfully with a team and individually. Responsible detail oriented with strong technical organizational, problem solving and relationship management skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

PillPack Pharmacy
10.2022 - 10.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.

Controller

J&Z Excavation
08.2021 - 06.2023
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures
  • Managed daily financial functions in collaboration with accounting and payroll personnel
  • Managed payroll data entry and processing for 8 employees to comply with predetermined company guidelines
  • Accurately completed financial statement audits and thoroughly reviewed results
  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.

Bartender

Saddle Up Saloon
12.2018 - 06.2022
  • Working in a fast-paced environment
  • Provided services for multiple guests at once
  • Followed food and drink safety regulations
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory
  • Organized inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Ensured the area was a clean and safe environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Longhorn Steakhouse
03.2016 - 10.2021
  • Provided friendly and attentive service
  • Worked with a team to deliver a great experience
  • Assisted in keeping the restaurant clean and safe
  • Adhering to company standards
  • Worked with POS system to place orders, manager bills and handle complimentary items
  • Met, greeted and encourages feedback from customers and used feedback to implement positive changes
  • Reconciled cash and credit care transactions to maintain accurate records.

Education

General Education

Northern Essex Community College
Haverhill, MA

High School Diploma -

Timberlane Regional High School
Plaistow, NH
06.2015

Skills

  • Workflow Optimization
  • Drug Inventory Control
  • Prescription Filling
  • Drug Inventory Management
  • Insurance Billing
  • Regulatory Compliance
  • Drug Safety
  • Accounting Management
  • Financial Document Review
  • Collections Understanding
  • Processing Payments
  • Payroll Processing
  • Bookkeeping

Certification

  • Registered Pharmacy Technician - 2022

Timeline

Pharmacy Technician

PillPack Pharmacy
10.2022 - 10.2023

Controller

J&Z Excavation
08.2021 - 06.2023

Bartender

Saddle Up Saloon
12.2018 - 06.2022

Server

Longhorn Steakhouse
03.2016 - 10.2021

General Education

Northern Essex Community College

High School Diploma -

Timberlane Regional High School

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