Ashley Brennan
Knoxville,TN
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Aims to exceed expectations in all areas to create a positive patient experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Fort Sanders Regional Medical Center
2022.08 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Advocated for and strived to protect health, safety, and rights of patient.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Managed care from admission to discharge.
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Promoted a culture of continuous improvement by participating in quality assurance initiatives and making recommendations for process enhancements.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Certified Nursing Assistant
Parkwest Medical Center
2019.06 - 2020.06
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Certified Nursing Assistant
Tennova Hospital
2017.11 - 2019.01
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Emergency Room Technician
Methodist Medical Center Of Oak Ridge
2015.12 - 2017.11
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Nurse Advice Line Clerk
SAIC
2014.03 - 2016.01
- Counseled military patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with providers on and off base.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Certified Nursing Assistant
Patricia Neal Rehabilitation Center, Fort Sanders
2012.06 - 2014.01
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Monitored patient progress and reported changes to physical therapist.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Comfort Keepers Home Care
2009.09 - 2012.06
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Educated patients and family members on best home care practices for healing and recovery.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Master of Science - Nursing Education
Herzing University
Nashville, TN08.2026
Bachelor of Science - Nursing
Herzing University
Nashville, TN08.2025
Associate of Applied Science - Nursing
Pellissippi State Community College
Knoxville, TN12.2022
High School Diploma -
Clinton High School
Clinton, TN12.2008
Skills
- Clinical Judgment
- Healthcare Ethics
- Compassionate Care
- Attention to Detail
- Cultural Competence
- Patient Advocacy
- Time Management
- Stress Management
- Team Collaboration
- Active Listening
- Problem Solving
- Conflict Resolution
- Adaptability
- Professionalism
Accomplishments
- Patient Care - Delivered compassionate care that exceeded hospital requirements resulting in a Daisy award nomination before my first year as a Registered Nurse.
- Recognized for my compassion and empathy by being invited to speak to hospital staff of other departments on how to effectively show compassion when giving care to patients and their family members.
- Voted to be chairman of the Unit Based Council to improve patient and staff experience, solve unit problems and effectively help with staff cohesion.
- Increased departmental transparency and opened up communication channels to improve team collaboration.
- Advocated for patients on a daily basis that has improved their health outcome and overall hospital experience.
Certification
- Registered Nurse License, Tennessee
- Certified Nursing Assistant, Tennessee
- BLS/CPR Certified
Timeline
Registered Nurse, Medical-Surgical Unit
Fort Sanders Regional Medical Center
2022.08 - Current
Certified Nursing Assistant
Parkwest Medical Center
2019.06 - 2020.06
Certified Nursing Assistant
Tennova Hospital
2017.11 - 2019.01
Emergency Room Technician
Methodist Medical Center Of Oak Ridge
2015.12 - 2017.11
Nurse Advice Line Clerk
SAIC
2014.03 - 2016.01
Certified Nursing Assistant
Patricia Neal Rehabilitation Center, Fort Sanders
2012.06 - 2014.01
Certified Nursing Assistant
Comfort Keepers Home Care
2009.09 - 2012.06
Master of Science - Nursing Education
Herzing University
Bachelor of Science - Nursing
Herzing University
Associate of Applied Science - Nursing
Pellissippi State Community College
High School Diploma -
Clinton High School
- Registered Nurse License, Tennessee
- Certified Nursing Assistant, Tennessee
- BLS/CPR Certified
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