Ashley Breslin
Franklinton,NC
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Board certified Pharmacy Technician excited to bring 6 year background in retail pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
Franklinton, NC
08.2018 - Current
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Maintained accurate patient records and updated prescription information as needed.
- Ensured that all medications were stored properly, following safety protocols.
- Ordered supplies and restocked shelves when necessary.
- Performed quality control checks to ensure accuracy of medication dispensing.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Resolved problems relating to billing issues or incorrect medications dispensed.
- Monitored staff productivity levels and provided guidance when needed.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Advised physicians on proper dosages and forms of medicines based on individual needs.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
Wait Staff Member
Hometown Cafe
Franklinton, NC
01.2018 - 06.2020
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Took beverage orders from patrons and served drinks promptly.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Answered questions about menu selections and made recommendations when requested.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Followed all safety procedures when handling hot plates or sharp objects.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Education
High School Diploma -
Franklinton High School
Franklinton, NC06-2017
Skills
- Aseptic Techniques
- Proper labeling procedures
- Drug Inventory Control
- HIPAA
- Workflow Optimization
- Pharmacy operations
- Insurance Billing
- Insurance Verification
- New Hire Onboarding
- Team Collaboration
- Point of sale systems proficiency
- Inventory Control
- Staff Development
- Medication Dispensing
- Troubleshooting malfunctioning equipment
Certification
- PTCB CERTIFICATION
- REGISTERED WITH BOARD OF PHARMACY
- CPR CERTIFIED
Timeline
Lead Pharmacy Technician
CVS Pharmacy
08.2018 - Current
Wait Staff Member
Hometown Cafe
01.2018 - 06.2020
High School Diploma -
Franklinton High School