Ashley Brewer
China Spring,TX
Summary
I'm an MCC graduate with an AA in Criminal Justice. My availability is open, though I do prefer 2pm-10pm shifts and LOVE overtime opportunities.
Adaptable and driven with a strong work ethic. Well-suited for team-based settings as I gain experience.
I am very willing to acquire certifications, training and licensing to grow in my career.
Thank you very much for your time and consideration!
Overview
2
2
years of professional experience
Work History
Process Technician
Mars-Wrigley
Waco, TX
08.2021 - 11.2022
- Operated and maintained numerous machines on multiple levels.
- Relied heavily on computer skills- after learning multiple software programs on several monitors.
- Took and tested samples of products- reviewed and recorded data, daily: QA.
- Often worked solo, but happy to be with a team!
- Worked 12/2's (twelve days on, two days off) overnights, weekends, covered shifts while short-staffed.
- Heavy cleaning with harsh chemicals.
- Worked in uncomfortable temperatures/postures to ensure proper maintenance.
- Set up machines to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Executed manufacturing processes for assigned areas with strict adherence to cGMP regulations and guidelines.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Client Service Coordinator
Banfield Pet Hospital (Owned by Mars)
Waco, TX
02.2021 - 08.2021
- Approached every situation with empathy and a calm, respectful demeanor.
- Often was the first to respond to pet emergencies- at the front office, you are the first person pet parents see!
- Set up the front office in the mornings, getting exam rooms ready, checking in patients, going over consent forms, documents, etc.
- Lots of appointment making, confirming, scheduling and rescheduling- for visits with several doctors and technicians.
- Offered pre/post-operative instructions and the like- whatever the doctors or techs needed communicated via phone call, e-mail, etc.
- Regularly exchanged information/instructions/documents with pharmacies, other clinics/hospitals, etc.
- Answered pet owner phone calls regarding medical, dental, pricing, etc. and responded to questions while taking messages for staff veterinarians and technicians.
- Restrained pets as needed and assisted with animal care during busy periods or short-staffing.
- Processed financial transactions for clients.
- Dealt with emotionally-taxing situations. (Severely wounded animals, euthanasia, overwhelmed clients, etc.)
- Supervised waiting area, mopped floors, cleaned pet messes and maintained office/exam rooms.
- Received and organized medications (including controlled substances)/filled medications for patients.
- Basic office administration. Often was the last to leave the clinic, so handling the drawer and locking up!
Education
Associate of Arts - Criminal Justice
McLennan Community College
Waco, TX05.2021
China Spring High School
China Spring, TX05.2015
Skills
- Happy with night shifts & OT
- Conflict Diffusion
- Versed in basic computer usage
- Flexible schedule
- Strong communication skills
- Analytical abilities
- Filing management
- Culturally adroit
References
- Kerry Collins: Trainer (Mars) 254-349-4430
- Kristian Nutt: Coworker (Mars) 254-405-2026
- Austin Topor: (Former Manager at PetSmart/Banfield) 817-600-8085
Timeline
Process Technician
Mars-Wrigley
08.2021 - 11.2022
Client Service Coordinator
Banfield Pet Hospital (Owned by Mars)
02.2021 - 08.2021
Associate of Arts - Criminal Justice
McLennan Community College
China Spring High School