Ashley-Brianna Rodriguez

- Oversaw daily operations including the zipline, ropes course, rockwalls, cafe, front end and trampoline area to ensure efficient guest experience and safety above all. This included testing every attraction before during and after operating hours.

- Trained and mentored staff on operational procedures, safety checks, and customer service in regards with children

- Managed inventory levels, ensuring adequate supplies for park attractions and activities.

- Managed inventory levels, ensuring adequate supplies for park attractions and activities.

- Managed and motivated employees to be productive and engaged in work, constantly moving them around so they stay engaged with different guests throughout the day

- When I wasn't managing or monitoring the floor I'd party host events, field trips, birthday party's for 1 on 1 with kids getting them set up for a day of adventure throughout the park

- Prior to events/ parties I would call to confirm all details and give the guest a flow of what to expect when they come in for their event that week

- Hosted and preformed safety trainings and regulations monthly to entire staff

- Organized/set up various themed parties, with coordinated decorations, menus and guest specific requests

- Assisted customers in product locations, enhancing shopping experience with anyone

- Managed inventory levels, ensuring product availability and organization on sales floor.

- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific deals/ sales or the week.

- Handled cash transactions efficiently , ensuring accuracy in all financial exchanges.

- Problem solving online orders/ incorrect packaging during the seasonal Holidays (christmas)

- Solved customer challenges by offering relevant products and services.