Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Bridges

Rowlett

Summary


Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Starbucks
06.2021 - 02.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Responded to and resolved customer questions and concerns.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Helped store management meet standards of service and quality in daily operations.
  • Oversaw loading and unloading of packages in warehouse.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Cultivated professional working relationships with peers and supervisors.

Retail Sales Associate

Sally Beauty
04.2020 - 06.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Criminal Justice And Criminology

Arizona State University
Tempe, AZ
05-2028

High School Diploma -

Lakeview Centennial Highschool
Garland, TX
05-2020

Skills

  • Cash handling
  • Inventory control and record keeping
  • Policy enforcement
  • Continuous improvement
  • Staff management
  • Operations management
  • Inventory control
  • Sales monitoring
  • Problem-solving
  • Team supervision
  • Staff supervision
  • Positive attitude

Timeline

Shift Supervisor

Starbucks
06.2021 - 02.2025

Retail Sales Associate

Sally Beauty
04.2020 - 06.2021

Bachelor of Science - Criminal Justice And Criminology

Arizona State University

High School Diploma -

Lakeview Centennial Highschool

Similar Profiles

CREATE PROFILE
Ashley Bridges