Ashley Bridges
Mount Orab ,Ohio
Summary
Dynamic Load Planner with a proven track record at Amazon Air Prime, enhancing on-time delivery rates through strategic routing and effective load management. Adept at fostering teamwork and communication, I consistently identify cost-saving opportunities while ensuring compliance and customer satisfaction. Skilled in logistics analysis and committed to operational excellence.
Overview
13
13
years of professional experience
Work History
Load Planner
Amazon Air Prime
03.2020 - 01.2025
- Enhanced on-time delivery rates by optimizing route selection and adjusting plans according to real-time data.
- Identified cost savings opportunities for customer.
- Determined appropriate loads and practical delivery schedule for each Type vehicle by balancing needs and availability of both drivers and clients.
- Oversaw freight preparation to keep regulations and client requirements satisfied.
- Trained new team members on load planning software and procedures, fostering a collaborative work environment.
- Managed high volumes of daily shipping activities, consistently meeting deadlines and achieving customer satisfaction.
- Consistently met customer requirements by coordinating effectively with sales, customer service, and warehouse departments when preparing shipments for transport.
- Maintained open lines of communication between drivers, dispatchers, supervisors, ensuring consistent information flow throughout the organization.
- Monitored performance metrics, identifying areas for improvement in load planning efficiency and effectiveness.
- Utilized advanced software tools to create efficient routes that maximized truck capacity utilization while minimizing fuel consumption.
- Assessed freight compatibility, prioritizing loads based on factors such as weight distribution, dimensions, and delivery requirements.
Security Operations
R& L Carriers
02.2019 - 10.2019
- Coordinated closely with on-site staff members for seamless integration between security operations and daily facility activities.
- Deterred criminal behavior at client businesses through covert security operations and timely reporting of suspicious activities to appropriate authorities.
- Streamlined security operations, introducing efficient processes that saved time and reduced errors.
- Streamlined security operations by consolidating tools, processes, and reporting for increased efficiency.
- Conducted security operations to protect installations and critical infrastructure from potential threats.
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Ensured compliance with local regulations governing private security operations through meticulous record-keeping and regular audits.
- Served as a subject matter expert within the organization, providing guidance and advice on matters related to global security operations and risk management.
- Streamlined reporting processes, improving accuracy in data collection and analysis efforts related to security operations.
- Improved incident response times by designing and implementing an efficient incident management process, including a 24/7 Security Operations Center.
Cashier
Walmart
02.2012 - 03.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Master Of Criminal Justice - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Worksite safety
- Team collaboration
- Warehouse operations
- Routing
- Logistics analysis
- Transportation planning
- Shipping documentation
- Software knowledge
- Load management
- Managing accounts
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Relationship building
- Dispatching
- Goal setting
- Professionalism
- Load planning
- Adaptability
Timeline
Load Planner
Amazon Air Prime
03.2020 - 01.2025
Security Operations
R& L Carriers
02.2019 - 10.2019
Cashier
Walmart
02.2012 - 03.2013
Master Of Criminal Justice - Criminal Justice
Southern New Hampshire University
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