Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Ashley Bridgett

Frederick,MD

Summary

Ambitious, career-focused job seeker, anxious to obtain an store management position to help launch career while achieving company goals. Hardworking and reliable with strong ability in Customer Service. Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

Rise Pies
Clarksburg
03.2017 - Current
  • Responsible for opening and closing the store, taking deposit to the bank, ordering food from multiple vendors, weekly schedules, some inventory experience, entering invoices, staffing and hiring staff members, cleanliness audits as well as other management duties as per normal retail/food service establishments.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Shift Manager

Sheetz
Frederick
08.2015 - 11.2016
  • Ordering food from multiple vendors, staffing and hiring staff members, cleanliness audits as well as other management duties as per normal retail/food service establishments
  • Cash management

Deli/Bakery Supervisor

Sodexo
Frederick
08.2011 - 08.2015
  • Made sure deli/bakery was ready for the day
  • Received truck deliveries put them away, did truck orders, inventory, took care of customers

Shift Manager

Taco Bell
03.2013 - 11.2014
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Coached employees on interactions with customers to drive exceptional service.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Upheld company standards and compliance requirements for operations.

Crew Leader

Wendy's
Frederick
05.2010 - 07.2014
  • Mentored newly hired crew members to prepare each for job roles.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Managed multiple employees in various job tasks throughout phases of project completion.
  • Organized crew placement per job function when assigning work.
  • Monitored task completion to meet company standards for performance.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Established and maintained professional working relationships with employees.
  • Performed general maintenance on tools and equipment used by the crew.

Education

High school -

Tuscarora High School

Skills

  • Customer Service Skills (10 years)
  • Management (6 years)
  • Key Holder (6 years)
  • Scheduling (4 years)
  • Sales
  • Team Building
  • Inventory Management
  • Microsoft Office
  • Supervising Experience
  • Assistant Manager Experience (6 years)
  • Leadership (6 years)
  • Documentation
  • Training & development
  • Cash management
  • Conflict management
  • Organizational skills
  • Food safety
  • Restaurant experience
  • Communication skills
  • Employee Scheduling
  • Sales Monitoring
  • Task Delegation

Certification

Driver's License

Personal Information

Relocation: Anywhere

Timeline

Assistant Manager

Rise Pies
03.2017 - Current

Shift Manager

Sheetz
08.2015 - 11.2016

Shift Manager

Taco Bell
03.2013 - 11.2014

Deli/Bakery Supervisor

Sodexo
08.2011 - 08.2015

Crew Leader

Wendy's
05.2010 - 07.2014

High school -

Tuscarora High School

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Ashley Bridgett