Ashley Brining
Gibsonton,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Circle K
03.2014 - 03.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Machine Operator
Liberty Ammunition
02.2012 - 07.2013
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Deli Team Lead
SUBWAY®Restaurants
02.2010 - 01.2012
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Streamlined inventory management for reduced wastage and improved product availability.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Collaborated with store managers to implement promotional strategies resulting in increased sales.
- Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
- Led a team of deli associates, fostering teamwork and improving overall productivity levels.
- Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
- Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
- Greeted customers at counter to fulfill requests and answer questions.
- Increased revenue through upselling techniques that highlighted premium product options available within the department.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Server
Heidelberg Resteraunt
02.2007 - 07.2009
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Palmetto High School
Palmetto, FL05.2006
Skills
- Operations Oversight
- Stock management
- Store Organization
- Customer Relations
- Loss Prevention
- Department Oversight
- Sales Strategies
- Customer Service and Engagement
- POS Systems
- Pricing and Markdowns
- Relationship building and management
- Time Management
- Strategic Planning
- Inventory counting
- Stock Rotations
Timeline
Assistant Store Manager
Circle K
03.2014 - 03.2022
Machine Operator
Liberty Ammunition
02.2012 - 07.2013
Deli Team Lead
SUBWAY®Restaurants
02.2010 - 01.2012
Server
Heidelberg Resteraunt
02.2007 - 07.2009
High School Diploma -
Palmetto High School