Ashley Bristow
Cary,NC
Summary
Talented Landscape Designer with excellent customer relations and planning abilities. Proficient in manual and computer-aided drafting, contract negotiation and administrative leadership.
Accomplished in managing landscaping designs from concept through final installation and maintenance. Knowledgeable about native and invasive species, lawn care requirements and pruning benefits. Proficient in handling all operations from consultation, estimates, and installation.
Previous Marketing Coordinator dedicated to driving customer satisfaction, and product visibility through offline marketing strategies. Versatile and seasoned operations manager focused on team building and talent development with exceptional ability to establish excellent working relationships with customers, employees, vendors, and contractors.
Overview
16
16
years of professional experience
Work History
Landscape Designer
Ashley Bristow Designs
03.2020 - Current
- Www.ashleybristowdesigns.com
- Consults and provides estimates for potential clients
- Designs and installs local landscape designs and services
- Purchases materials and installs plants and materials based on estimates
- Manages and oversees all projects
- Builds and maintains client relationships
- Provides follow-up maintenance and consultation throughout the year.
Marketer and Business Developer
Jersey Mike’s Subs
01.2013 - 10.2018
- Cultivates and manages relationships with key clients, vendors, and community partners
- Collaborates with designers and the editorial team on marketing materials
- Proofs and approves production and printing drafts of promotional materials
- Increases foot traffic and catering sales through Business-to-Business and email marketing strategies
- Creates partnerships with the local universities, colleges, and schools
- Current partners include: North Carolina State University, Meredith College, & William Peace University, and Shaw University
- Creates operational and promotional documents through Microsoft Office Suites
- Posts employment listings, sets up interviews, and conducts interviews
- Performs all necessary administrative duties
- In the process of becoming GoogleAds certified
- Coordinates, setups, and delivers catering orders.
Operations Manager
Olive Garden
07.2007 - 06.2013
- Led, managed, and ran all shifts both as a single and dual manager
- Managed all new-hire paperwork associated with orientation: I-9’s, state, and federal tax worksheets, and e-Verify
- Recruited, hired, scheduled, and trained a staff of 100 people
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations
- Planned and directed staff training and performance evaluations
- Managed labor to meet shift leadership expectations
- Conducted pre/post shift communications
- Performed all administrative duties such as: data entry, filing, answering phone calls, invoices, etc
- Completed daily safe balancing, cash drawer drops, and cash exchanges
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Set clear operational goals for service, sales, and culinary team with weekly feedback on performance
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Developed, managed, and rolled out new menu and beverage policies
- Completed monthly food and beverage inventory, along with weekly food, wine, liquor, and beer orders
- Managed beverage, alcohol, and food costs, and waste
- Coordinated between billing department and customers to resolve problems
- Responded to all customer inquiries thoroughly and professionally
- Referred unresolved customer grievances to designated departments for further investigation
- Reviewed operational records and reports to project sales and determine profitability
- Built relationships with customers and the community to establish long-term business growth
- Organized special events in the restaurant, including receptions, promotions, and corporate luncheons
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Ensured proper food safety guidelines, HACCP, were implemented daily.
Education
Master of Business Administration -
North Carolina State University
Raleigh, NC2018
Bachelor of Science - Agricultural Business Management
North Carolina State University
Raleigh, NC2008
Bachelor of Science - Horticultural Science conc. Landscape Design, Sciences
North Carolina State University
Raleigh, NC2008
Skills
- Landscape Design and Knowledge
- Site Analysis
- Design Proficiency
- Project Planning and Management
- Recruiting/Staffing/Interviewing/Coaching
- Diverse Plant Knowledge
- City and County Regulations
- Business Development
- Customer Relationship Management
- Lawn Aeration
- Landscape Architecture
- Client Consulting and Engagement
- Best Practices and Standards
- Safety Awareness and Code Compliance
- Project Presentations and Management
- Grounds Maintenance
- Landscaping Layouts
- Verbal and Written Communication
- Project Proposals
- Heavy Lifting
- Inventory Control
- Microsoft Office Suites
Timeline
Landscape Designer
Ashley Bristow Designs
03.2020 - Current
Marketer and Business Developer
Jersey Mike’s Subs
01.2013 - 10.2018
Operations Manager
Olive Garden
07.2007 - 06.2013
Master of Business Administration -
North Carolina State University
Bachelor of Science - Agricultural Business Management
North Carolina State University
Bachelor of Science - Horticultural Science conc. Landscape Design, Sciences
North Carolina State University
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