Ashley Brooks
Durant,MS
Summary
Proven leader with a track record of enhancing customer satisfaction at Amazon through innovative problem-solving and exceptional service. Skilled in inventory management and customer service, demonstrating strong communication and computer skills. Excelled in fostering team cooperation and maintaining high standards of store organization at Double Quick. Achieves results by leveraging attention to detail and leadership qualities. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts [Number] pounds. Highly experienced in performing quality inspections and machinery operations.
Overview
1
1
year of professional experience
Work History
Associate
Amazon
06.2024 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as [Number] pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Assistant Manager
Double Quick
10.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma -
Holmes County Central High School
Lexington, MS05-2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
- Flexible Schedule
- Oral communication
- Issue Resolution
- Team Cooperation
- Customer Assistance
- Strong Communication and Interpersonal Skills
Timeline
Associate
Amazon
06.2024 - 08.2024
Assistant Manager
Double Quick
10.2023 - 06.2024
High School Diploma -
Holmes County Central High School