Ashley Brooks
Summerfield,Florida
Summary
Dynamic Owner/Operator at Old School Landscaping with a proven track record in operations management and customer service. Successfully implemented efficient processes, enhancing inventory management and increasing customer satisfaction. Skilled in strategic planning and negotiation, fostering strong supplier relationships while ensuring compliance and profitability. Committed to delivering high-quality services and cultivating a positive work environment.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Old School Landscaping
Summerfield, Florida
02.2021 - Current
- Managed 5 daily operations, ensuring smooth workflow and customer satisfaction.
- Developed and implemented processes for efficient inventory management.
- Trained staff on operational procedures and safety protocols.
- Conducted regular assessments of service quality to improve customer experience.
- Talked an booked appointment.
- Sold Job
- Does the work.
- Maintained records of sales transactions and inventory levels for accountability.
- Collaborated with suppliers to ensure timely delivery of products and services.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior rock/ mulch, plants ,sod to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Fastened chains, straps, covers, and binders to secure load during transit.
Babysitter
Little Angles
Summerfield, Florida
05.2025 - Current
- Supervised 4 children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Developed personalized educational games to enhance cognitive development and creativity.
- Communicated effectively with parents about daily activities and child progress.
- Maintained a clean and safe environment, adhering to health and safety regulations.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
GED -
Home Schooling
Summerfield, FL02.2027
Skills
- Operations management
- Hiring
- Sales negotiation
- Negotiation
- Business operations management
- Cash flow management
- Strong work ethic
- Dependable and reliable
- Customer service
People skills
- Operations oversight
- Inventory management
Languages
English
Timeline
Babysitter
Little Angles
05.2025 - Current
Owner/Operator
Old School Landscaping
02.2021 - Current
GED -
Home Schooling