Ashley Brouse
Shamokin Dam,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Owner/Operatior
Rail & Trail Tack, LLC
05.2023 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Administrative Assistant
Winfield Baptist Church
06.2022 - 05.2023
- Answered phone calls, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Directly assist the pastors in daily duties such as scheduling events, creating a bulletin, weekly announcements, informational emails, and maintaining supplies needed in order for the church to function.
Patient Care Coordinator
ProCare Physical Therapy
05.2016 - 09.2017
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments based on their plan of care.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided up to date insurance authorizations throughout the patient's course of treatment.
Education
Associate of Applied Science - Criminal Justice
McCann School of Business And Technology
Sunbury, PAHigh School Diploma -
Milton Area High School
Milton, PA06.2013
Skills
- Operations Management
- Documentation And Reporting
- Strong Work Ethic
- Customer-Oriented
Timeline
Owner/Operatior
Rail & Trail Tack, LLC
05.2023 - Current
Administrative Assistant
Winfield Baptist Church
06.2022 - 05.2023
Patient Care Coordinator
ProCare Physical Therapy
05.2016 - 09.2017
Associate of Applied Science - Criminal Justice
McCann School of Business And Technology
High School Diploma -
Milton Area High School
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