Ashley Brown
Troy,NY
Summary
Enthusiastic Licensed Practical Nurse with 8 years of diverse experience in addiction counseling, direct support, and child care. I thrive on building trusting relationships and providing empathetic care to individuals from various backgrounds. With a Practical Nursing diploma and LPN certification, I am eager to contribute my skills to a supportive healthcare team and positively impact the lives of those I serve.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Addiction Technician
Conifer Park
Schenectady, NY
07.2019 - 07.2024
- Led group therapy sessions, creating a safe space for individuals facing substance abuse challenges to share and heal
- Educated clients on addiction’s effects and relapse prevention strategies, empowering them to take charge of their recovery
- Assisted clients in developing healthy coping mechanisms, fostering resilience in managing cravings and triggers
- Engaged in professional development activities to stay current with best practices in addiction counseling
- Utilized crisis intervention techniques to maintain safety and support in challenging situations
Direct Support Professional
Vanderheyden Hall
Wynantskill, NY
03.2023 - 06.2024
- Supported individuals in managing behavioral changes through de-escalation techniques and tailored behavior management strategies
- Emphasized cultural sensitivity while fostering strong connections with diverse populations
- Ensured a safe environment by proactively identifying hazards and implementing preventive measures
- Built rapport with clients through active listening, empathy, and open communication
- Responded swiftly to emergencies, adhering to established protocols to ensure safety
Day Program Counselor
St. Anne’s
Albany, NY
09.2019 - 03.2021
- Provided personalized care that promoted independence and well-being for individuals with various needs
- Collaborated with a multidisciplinary team to develop individualized care plans focused on client goals
- Facilitated group discussions to encourage community integration and strengthen interpersonal relationships
- Maintained safety through appropriate emergency protocols and behavior management techniques
Child Care Worker
St. Anne’s
Albany, NY
06.2018 - 11.2019
- Developed a nurturing environment through engaging activities tailored to children’s developmental stages
- Monitored children’s behavior and health, ensuring their safety and well-being at all times
- Fostered positive behavior using effective discipline techniques, promoting a supportive atmosphere
- Assisted with homework and educational activities, enhancing children’s learning experiences
Intake Coordinator
Capital Counseling
Albany, NY
02.2017 - 07.2018
- Streamlined the client intake process, ensuring efficiency and accuracy in documentation
- Maintained a confidential database, prioritizing client privacy and data integrity
- Delivered exceptional customer service, addressing client inquiries and resolving concerns with professionalism
Clinical Receptionist
Capital Counseling
Albany, NY
10.2016 - 02.2017
- Managed front desk operations, including appointment scheduling and patient check-in/out
- Maintained accurate electronic health records, ensuring thorough documentation of patient interactions
- Provided compassionate support to patients, facilitating clear communication about treatment plans
Education
Practical Nursing Diploma -
Capital Region BOCES
Albany, NY07.2014
High School Diploma -
Albany High School
Albany, NY07.2009
Skills
- Medication Administration
- Crisis Intervention
- Individual and Group Counseling
- Behavior Management
- Client Intake and Coordination
Certification
- Licensed Practical Nurse (LPN)
- CPR and First Aid Certified
Timeline
Direct Support Professional
Vanderheyden Hall
03.2023 - 06.2024
Day Program Counselor
St. Anne’s
09.2019 - 03.2021
Addiction Technician
Conifer Park
07.2019 - 07.2024
Child Care Worker
St. Anne’s
06.2018 - 11.2019
Intake Coordinator
Capital Counseling
02.2017 - 07.2018
Clinical Receptionist
Capital Counseling
10.2016 - 02.2017
Practical Nursing Diploma -
Capital Region BOCES
High School Diploma -
Albany High School