Oncology Coordinator
- Review and abstract patient medical records, pathology reports, imaging, and genetic testing to accurately assign oncologist and care pathways based on cancer diagnosis and stage.
- Develop disease-specific flowsheet for oncology teams, improving scheduling and patient visit management.
- Collaborate with multidisciplinary teams to ensure accurate data capture for patient care, reporting, and registry tracking.
- Educate patients on oncology care plans, diagnosis, and treatment options, aligning clinical documentation with care goals.
- Conducted financial clearance, insurance benefit analysis, and authorization management for patients across all Duke Health departments and service lines, including oncology, cardiology, surgery, and primary care.
- Resolved insurance denials, coordinated appeals, and collaborated with both clinical and administrative teams to ensure timely patient access to services.
- Maintained accurate patient financial records and documentation in EPIC, ensuring compliance with HIPAA and insurance regulations.