Ashley Brown
Houston,TX
Summary
Dedicated General Worker with expertise in manual labor and equipment operation. Maintains organized workspaces and adapts to diverse environments. Contributes effectively to team efforts while quickly acquiring and applying new skills. Committed to continuous learning and fostering positive workplace dynamics.
Overview
19
19
years of professional experience
Work History
Clinical Data Abstractor
ReMedi Health Solutions
Houston, Texas
10.2020 - 08.2026
- Abstract clinical data from patient records for quality improvement initiatives.
- Analyze abstracted data for completeness and accuracy before submission to stakeholders.
- Collaborate with healthcare professionals to clarify data discrepancies and obtain missing information.
- Reviewed medical records to ensure accuracy and completeness of patient information.
- Verified the accuracy of all abstracted data prior to submission.
- Maintain organized databases for accurate tracking of clinical data entries.
- Utilize electronic health record systems to extract relevant patient information efficiently.
- Participate in team meetings to discuss ongoing projects and share insights on data trends.
- Engaged in quality assurance initiatives to maintain high standards in clinical data abstraction. related to clinical data abstraction.
- Train new staff on data abstraction processes and best practices within the organization.
- Collected demographic information including age, gender, race and ethnicity.
- Provided feedback on any discrepancies or errors identified while abstracting clinical data.
- Maintained confidentiality of sensitive patient information at all times.
- Completed all necessary forms accurately and submitted them on time.
- Performed regular audits of existing databases for accuracy and consistency of collected information.
- Fostered collaborative work environment by building positive relationships with colleagues and management. with fellow staff and management.
Medical Assistant Externship
Everest Urgent Care
Houston, Texas
07.2020 - 09.2020
- Medical Assistant Externship
- Prepared examination rooms for patient intake, ensuring all supplies were stocked and ready
- Executed medical front desk duties, including collecting copays, verifying insurance, and scheduling appointments
- Performed phlebotomy to collect blood samples from patients
- Conducted COVID-19 antigen tests for patient screening
- Documented patient chief complaint during intake process
- Managed clinic operations by opening and closing the facility according to schedule
Zone Manager
Paradise Lagardere
Houston, Texas
11.2017 - 04.2020
- Exceed first class customer service standards and behavior with every customer., business partners and peers
- Direct, coach, and train associates in their daily job assignments
- Directed replenishment of merchandise and supplies, organized stockroom, and managed receiving procedures
- Executed store merchandising standards consistently in alignment with company guidelines
- Facilitate opening and closing procedures for all stores
- Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures
Department Manager. Customer Service Manager
Walmart
Houston, Texas
07.2007 - 11.2017
- Oversaw the customer service department and ensured staff provided excellent customer service.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Supported customers in processing returns and handling money services effectively.
- Trained new hires on company policies and procedures.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Facilitated team meetings to communicate goals and address employee concerns.
- Collaborated with upper management on strategic initiatives for store improvement.
- Maintained all sales records and provided reports to corporate offices to ensure all daily sales goals were met
- Handled shift overstock, restocking, and inventory control.
Education
Medical Assistant - Medical Assistant Program
The College of Health Care Professions
TX07-2020
High School Diploma -
Big Sandy ISD
Dallardsville, Tx 07-2007
Skills
- Data abstraction
- Electronic health records
- Data analysis
- Quality assurance
- Database management
- Healthcare compliance
- Team collaboration
- Data tracking
- Employee training
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Critical thinking
- HIPAA compliance
- Data quality assurance
- Medical record abstraction
- Microsoft Excel
- Team building
- Rules and regulations
- Department leadership
- Employee management
- Verbal and written communication
- Recruiting and hiring
- Problem-solving
- Supervisor
- Staff management
Timeline
Clinical Data Abstractor
ReMedi Health Solutions
10.2020 - 08.2026
Medical Assistant Externship
Everest Urgent Care
07.2020 - 09.2020
Zone Manager
Paradise Lagardere
11.2017 - 04.2020
Department Manager. Customer Service Manager
Walmart
07.2007 - 11.2017
Medical Assistant - Medical Assistant Program
The College of Health Care Professions
High School Diploma -
Big Sandy ISD