Ashley Bruce
Fort Worth,TX
Summary
With a proven track record at Pratt & Whitney, excel in product inspection and quality assurance, demonstrating a keen eye for detail and strong documentation skills. Leadership in implementing corrective actions has significantly reduced non-conformances, showcasing the ability to enhance product quality and ensure customer satisfaction. Dependable quality assurance professional with a few years of Aerospace experience. Top-notch skills in organizing and prioritize workflow to complete demanding objectives. Ready to apply experience and skills to new long-term position.
Overview
11
11
years of professional experience
Work History
Quality Inspector
Pratt & Whitney
07.2022 - Current
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
- Inspected aircraft material with accuracy, reporting problems or defects quickly.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Collaborated closely with operations managers to address any quality concerns arising during production runs.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Improved customer satisfaction ratings through diligent inspection of finished products before shipment.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Worked on RMA material to be inspected for return.
- Virtual bulk loading material to be processed once shipped to shop for repair.
- 6S team member to ensure the quality department, warehouse unit and other locations are under compliance qualifications.
Warehouse Shipping Lead
UPS Supply Chain
11.2020 - 07.2022
- Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
- Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
- Reduced errors in shipped orders with thorough quality checks and proper documentation.
- Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
- Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Coordinated with logistics providers to ensure timely delivery of products while minimizing costs.
- Conducted regular audits of outgoing shipments, identifying areas for improvement and implementing corrective actions.
- Maintained accurate inventory records, ensuring seamless shipping operations and timely deliveries.
- Developed strong relationships with carriers, negotiating favorable rates and delivery terms.
- Increased warehouse efficiency by implementing improved shipping procedures and processes.
- Supervised warehouse operations by managing employees during shifts.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Monitored performance and safety practices of 5-person warehouse staff.
Dialysis Technician
The Chosen Vessel
06.2018 - 12.2019
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- This job was a home dialysis patient.
Quality Supervisor
Dialog Direct
07.2016 - 12.2017
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 20 employees involved in product inspection and quality control procedures.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Oversaw department of 1 by supervising daily operations, providing technical support and coordinating personnel.
- Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.
Dialysis Technician
Fresenius Medical Care Holdings Inc.
04.2013 - 12.2016
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Performed routine quality control and safety checks on all equipment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
Dialysis Technician
Renal Ventures
03.2015 - 03.2016
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Performed routine quality control and safety checks on all equipment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12.2018
Cassata High School
Fort Worth05.2009
Skills
- Product Inspection
- Visual Inspection
- Documentation abilities
- Keen eye for detail
- Process Control
- Quality Assurance
- Supplier Quality Assessment
- Defect Identification
- Corrective Actions
- Results Documentation
- Technical knowledge
- Quality Management
- Documentation skills
- Excel data modeling
- SAP Software
- Database Management
- Corrective Action Planning
- Safety Protocols
- Visual inspections
- Quality processes
- Process Improvement
- Inspection protocols
- Inspection documentation
- Recordkeeping
- Inspections and reviews
- Specifications reading
- Employee Supervision
- Non-conformance reporting
- Training and mentorship
- Attention to Detail
Timeline
Quality Inspector
Pratt & Whitney
07.2022 - Current
Warehouse Shipping Lead
UPS Supply Chain
11.2020 - 07.2022
Dialysis Technician
The Chosen Vessel
06.2018 - 12.2019
Quality Supervisor
Dialog Direct
07.2016 - 12.2017
Dialysis Technician
Renal Ventures
03.2015 - 03.2016
Dialysis Technician
Fresenius Medical Care Holdings Inc.
04.2013 - 12.2016
Bachelor of Science - Nursing
Grand Canyon University
Cassata High School