Healthcare professional equipped to make significant impact through patient care and clinical expertise. Strong focus on team collaboration and adaptability to changing needs ensures reliability. Skilled in patient assessment, administering treatments, and maintaining medical records. Valued for empathy, problem-solving, and effective communication.
Overview
19
19
years of professional experience
Work History
Dementia Coach
Ceresti Health
12.2023 - Current
Provide personalized coaching and support to caregivers of individuals living with dementia, improving care quality and caregiver confidence.
Develop and deliver educational sessions on dementia care, behavior management, and brain health to families and caregiving teams.
Conduct regular check-ins with caregivers to assess well-being, identify risks, and offer guidance on medical and emotional challenges.
Offer emotional support and guidance for grief, stress management, and coping strategies during challenging stages of dementia care.
Maintain accurate documentation of caregiver interactions, progress notes, and care updates to track outcomes and inform ongoing support.
Lead workshops and virtual sessions on brain health, dementia education, and caregiving best practices for both professional and family caregivers.
Advocate for clients and caregivers to ensure needs are met and facilitate communication between families and care facilities.
Finance Manager
Graystone Earthworks, Inc.
08.2020 - 02.2022
Reviewed documentation and identified financial discrepancies where applicable.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Processed invoices and contacted appropriate parties for timely payment receipt.
Trained new and existing staff members in various financial procedures to prepare for job requirements.
Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Program Coordinator
Foundations Behavioral Health
01.2018 - 03.2020
Led a team that provided 24/7 mental health support, delivering high-quality care to over 3,000 patients annually.
Directed the launch of a mobile crisis response unit, reducing psychiatric-related emergency room visits by 50%.
Fostered partnerships with local organizations to support mental health initiatives, securing $1.5M in additional funding for community programs.
Partnered with local law enforcement to provide training on mental health crisis management, improving community safety and support.
Managed a team 6 enrollment schedulers, providing coaching, training, and performance guidance to ensure high-quality program execution.
Collaborated closely with a multidisciplinary team of 30 social workers and a psychiatrist to coordinate care, ensure compliance, and optimize client outcomes.
Partnered with grant writers to secure funding for new programs, supporting service expansion and sustainability.
Streamlined workflows and implemented process improvements, increasing efficiency and maintaining adherence to program standards.
Epic Trainer
Mercer Health
12.2015 - 11.2017
Served as EPIC Trainer during the implementation of electronic health records, guiding staff through system adoption and workflow changes.
Developed and delivered comprehensive training programs for clinical and administrative staff, including one-on-one sessions and group workshops.
Created training materials, user guides, and step-by-step documentation to support ongoing staff learning and system proficiency.
Conducted needs assessments to tailor training sessions to different roles, ensuring staff competency across all modules.
Provided ongoing support and troubleshooting to staff post-implementation, resolving technical and workflow issues to maintain patient care continuity.
Collaborated with IT and clinical teams to test system functionality, provide feedback, and optimize EPIC workflows.
Monitored training effectiveness through assessments and feedback, adjusting methods to improve adoption and proficiency.
Facilitated a smooth transition from paper-based to electronic medical records, minimizing workflow disruptions and maintaining compliance.
Nursing Assistant/LPN
Briarwood Village
06.2007 - 11.2015
Monitored vital signs and reported changes to healthcare team promptly.
Mentored junior nurses, enhancing team skills and knowledge in clinical procedures.
Cared for wounds, provided treatments, and assisted with procedures.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Administered medications and monitored patient responses in compliance with care plans.
Collaborated with healthcare teams to coordinate patient care and improve service delivery.
Family Nurse Practitioner at Novant Health-Employee Occupational Health and Corporate Health SolutionsFamily Nurse Practitioner at Novant Health-Employee Occupational Health and Corporate Health Solutions
Dental Public & Primary Health Specialist at Oral Health Services, Health Care Agency, Ministry of HealthDental Public & Primary Health Specialist at Oral Health Services, Health Care Agency, Ministry of Health