Ashley Bryan, LMSW
Topeka,KS
Summary
Compassionate Licensed Master Social Worker in mental health services, specializing in crisis intervention for individuals with Serious and Persistent Mental Illness. Proven track record in leading crisis response teams, developing individualized care plans, and facilitating targeted crisis intervention education programs for law enforcement and jail staff. Committed to advocacy and enhancing client quality of life through evidence-based practices. Eager to learn new skills to better serve the community and promote mental health awareness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Crisis and Intake Coordinator
Valeo Behavioral Health Care
10.2023 - Current
- Work in conjunction with the Program Manager and Human Resources Department to recruit, interview, hire and train new staff.
- Provide ongoing supervision and monitoring of staff as assigned, to include Alternative Sentencing Court (ASC), Co-Responders, Intersection to Care (ITC) Program, Mobile Crisis Program, Competency Evaluation and Restoration program, and After-Hours Clinicians. Supervisory duties include group, individual and field supervision as needed; any progressive discipline processes for staff; monitoring and approving requests for leave and continuing education; ongoing quality assurance monitoring; and any other supervisory needs that may arise.
- Initiate and maintain relationships with relevant community partners to promote collaboration and coordination of ASC, ITC, Mobile Crisis, and Co-Responder programs in the community. Assist with budget, grant writing, monitoring of statistics and productivity, as well as any other programmatic needs as assigned.
- Provide back-up coverage to the Program Manager as assigned, including any supervisory needs in Program Manager’s absence.
- Obtain CIT Certification and work in conjunction with the Topeka Police Department and Shawnee County Jail to facilitate Crisis Intervention Team trainings.
- Attend community meetings, provide trainings and presentations as requested.
- Provide on-call coverage for 24/7 CIS staff on a rotating basis.
- Provide clinical services as back-up to both crisis and intake. This includes completion of adult assessments, crisis contacts, and mental health intakes.
- Assess and evaluate the needs of persons presenting for crisis services, with a focus on providing service at the least restrictive level of care indicated to meet the identified needs. This may include completing screens for involuntary committal
- Provide brief crisis counseling to individuals, families, and groups as necessary, and document contacts as required.
- Maintain current knowledge of community resources and how to access services.
- Complete all agency and outside agency required trainings prior to the date they are due.
- Complete all credentialing paperwork and any other insurance related paperwork prior to the date it is due.
- Read and respond to all written and electronic correspondence.
- Complete all clinical documentation within 24 hours of client contact.
- Consistently demonstrate the ability to work effectively within a team as well as individually.
- Consistently demonstrate effective communication skills with clients, coworkers and supervisor.
- Complete and remain current in all agency and program trainings that are required.
- Assure compliance with program policies and procedures.
CIT Co-Responder
Valeo Behavioral Health Care
04.2022 - 10.2023
- Collaborated closely with law enforcement and crisis intervention personnel to problem-solve complex situations and develop plans for immediate and appropriate interventions.
- Conducted rapid and informal mental status assessments and suicide risk assessments as requested by law enforcement personnel.
- Provided crisis interventions on-scene with individuals, families, and/or others present as needed, with an emphasis on assessing needs, securing appropriate level-of-care services, and minimizing trauma.
- Coordinated and facilitated referrals to appropriate services in the community, including but not limited to mental health care and substance use services.
- Assisted with hospital admission screens and oversaw the admission process as needed.
- Developed intervention plans that prevent or reduce admissions to jail and hospital, when other interventions can meet the needs.
- Quickly responded to calls at all times during a shift.
- Followed all safety protocols as determined by the on-scene law enforcement officers.
- Completed all required documentation within 24 hours, including any occurrence/incident reports as necessary.
- Completed required trainings.
- Worked as part of an integrated treatment team collaborating with the individual served, family members or others they want involved in their treatment and other treatment team members (internal and external) to help support the individuals in their treatment and recovery
- Demonstrated cultural and linguistic competence.
- Assisted mental health training to law enforcement officers and community partners.
- Monitored program data and develops reports to ensure appropriate accountability.
- Developed and maintained effective communication with law enforcement personnel, mental health service providers, and community members.
- Modeled and inspired flexibility and creativity in the delivery of clinical services.
- Provided services that are recovery oriented and person and family centered, utilizing a strengths-based approach
- Utilized appropriate assessment instruments to help monitor the progress of individuals served and ensured necessary services are received in the appropriate intensity and duration
- Provided services to meet the whole health needs of individuals served
SOAR Case Manager II
Valeo Behavioral Health
10.2018 - 04.2022
- Collaborated with PATH team and other internal and external providers
- Collaborated with client’s and their families in order to ensure safety while address needs, concerns and trauma experienced
- Utilized OAT system to track SOAR outcomes
- Collaborate with client’s and their families in order to ensure safety while address needs, concerns and trauma experienced
- Coordinated with clients to ensure that all medical needs are met, both mentally and physically
- Collaborated with OSH Liaison and discharge team in order to coordinate high risk discharges from state hospital
- Communicated and collaborated with community providers
- Completed necessary documentation
- Maintained HIPPA confidentiality.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Outpatient Case Manager
Valeo Behavioral Health
08.2017 - 10.2018
- Collaborated with clients to ensure all concerns were address, both physical and mental health
- Collaborated with clients to assist them to apply for SSI/SSDI and Medicaid
- Assisted client to locate safe and affordable resources
- Complete necessary documentation
- Maintained HIPPA confidentiality.
Assistant Administrative Director
The First Apartments
09.2015 - 08.2017
- Managed Service Coordinator grant, completing necessary paperwork for the Department of Housing and Urban Development
- Supervised the Service Coordinator and daily activities
- Balanced and maintained petty cash funds
- Assisted Administrative Director with administrative tasks such as processing rent, HUD certification maintenance, and completing Affirmative Action Marketing Plan
- Provided tours facility with prospective residents and completing move ins with new residents
- De-escalated and mediated resident conflicts
- Attended meetings of the Board of Directors
- Maintained confidentiality regarding residents, resident issues, and income information.
Outreach Case Manager I
Valeo Behavioral Health
06.2014 - 09.2015
- Supported clients through mental health and substance use recovery
- Assisted clients in researching and obtaining safe, affordable housing utilizing community resources and other available programs
- Deescalated high risk situations including but not limited to self-harm and suicidal ideation
- Completed necessary documentation required by Valeo and third party payers
- Maintained HIPPA confidentiality.
Education
Master of Science - Social Work
Washburn University of Topeka
Topeka, KS05.2023
Bachelor of Science in Sociology -
Kansas State University
Manhattan, KS05.2014
Minor of American Ethnics -
Kansas State University
Manhattan, KS05.2014
Minor of Conflict Analysis and Trauma Studies -
Kansas State University
Manhattan, KS05.2014
Certification
- Conflict Resolution Kansas State University, Manhattan, KS
- CPR Certification
- CIT Coordinator Certification
Timeline
Crisis and Intake Coordinator
Valeo Behavioral Health Care
10.2023 - Current
CIT Co-Responder
Valeo Behavioral Health Care
04.2022 - 10.2023
SOAR Case Manager II
Valeo Behavioral Health
10.2018 - 04.2022
Outpatient Case Manager
Valeo Behavioral Health
08.2017 - 10.2018
Assistant Administrative Director
The First Apartments
09.2015 - 08.2017
Outreach Case Manager I
Valeo Behavioral Health
06.2014 - 09.2015
Bachelor of Science in Sociology -
Kansas State University
Minor of American Ethnics -
Kansas State University
Minor of Conflict Analysis and Trauma Studies -
Kansas State University
- Conflict Resolution Kansas State University, Manhattan, KS
- CPR Certification
- CIT Coordinator Certification
Master of Science - Social Work
Washburn University of Topeka
Similar Profiles
Gabrielle KentchGabrielle Kentch
Mental Health Technician at Valeo Behavioral Health CareMental Health Technician at Valeo Behavioral Health Care
Hayley LindseyHayley Lindsey
Assertive Outreach Specialist at Valeo Behavioral HealthAssertive Outreach Specialist at Valeo Behavioral Health
Leah HolmesLeah Holmes
Lead MOA at CTS Health And Behavioral And Medical Health CareLead MOA at CTS Health And Behavioral And Medical Health Care